About Us

NS1’s mission is to unlock the potential of DNS to deliver the tech that powers our customers and the world. We are the market leader in DNS and traffic management software and services, and our customers include the biggest properties and largest enterprises on the internet, such as Salesforce, LinkedIn, Squarespace, Pandora, Imgur, Yelp, Dropbox, and many more. Our modern DNS technologies enable optimized application delivery, couple via our APIs into the tooling and processes of today’s DevOps organizations, and deliver reliability and performance at global scale. We operate a worldwide, highly tuned Managed DNS network, and also deliver our technologies to customers as single-tenant software deployments. We solve incredibly challenging problems on behalf of our customers, in the most mission critical parts of their stack.

The Role

As NS1’s Office & Employee Experience Manager, you will wear many hats in a hybrid role that will touch on office management, people operations, culture & event management. What will you be doing?

Office Management Responsibilities:

• Reception services including greeting visitors and candidates, fielding incoming phone calls and managing incoming office visitors (internal and external)
• Organization and facilitation of office supply, kitchen and pantry stocking for the NYC, NH and SF offices.
• Liaising with building manager, IT manager, and cleaning services, evaluating performance quality, and arranging necessary repairs
• Keeping inventory of office supplies including snacks and beverages in both our stock room and the kitchen.
• Participating in interior design and office moves
• Documenting and keeping up-to-date procedures related to office management

People Operations Responsibilities:

• Ensuring the office has up-to-date employment law posters
• Assisting with New Employee Onboarding as needed
• Assisting with any offboarding tasks
• Collaborate with our People Operations Manager on our Wellness Strategy

Culture & Event Management Responsibilities:

• Key player in NS1’s Culture Initiative Group - brainstorming and organizing internal events across the company
• Summer outing
• Holiday Parties
• Community Service events / activities
• Own and manage NYC based in-office events
• Themed Happy Hours
• Waffle Wednesdays
• Liaise with NS1 offices (NH, SF, Asia, UK) to facilitate their in-house events
• Key player in managing internal communications w/ the company in areas like
• Company-Wide All-Hands
• Anniversary and Birthday announcements
• Slack announcements
• Update and manage the culture budget for the company

Your Skills:

• At least 2-5 years working as an office manager or in an equivalent role
• You’re positive.
• You’re creative.
• You genuinely care about people, their productivity & happiness
• You have excellent time & project management skills

Nice to have:

• Bachelor’s Degree or equivalent

Working @ NS1

We’re a fast-growing, well-funded startup based in the heart of New York City’s Financial District with offices and team members around the world. Working at NS1, you’ll come to understand our team is unique, both in and out of the workplace. We have PhDs, musicians, artists, and athletes working side by side, dedicated to delivering first class products. We’re hardworking, but we're also a compassionate group. We understand that outside of NS1 is a world that places demands on our time. Our leadership team is dedicated to open and honest communication and we continuously strive to foster a culture of transparency, flexibility, and creativity.

We offer:

• competitive compensation (salary and stock options)
• medical, dental, and vision
• commuter benefits
• 401k
• flexible hours and time off
• choice of workstation

NS1 is an equal opportunity employer.