As the People Operations Manager, you’ll build, improve, and optimize core People processes, data, and policies to lay the foundation for a world-class human resources team, at an HR company! You’ll also be responsible for the in-and-outs of important HR cycles and processes that build a better employee experience, from day one and onward. Simply put, you’re a key player in the day-to-day operations of the People team as well as a voice in how we use data to elevate talent at Namely.

Responsibilities

• Own and optimize new hire on-boarding experience including communications, system setup, first day orientation and administration of our Namely HRIS tool. Partner with Information Technology, hiring managers and Talent Acquisition to ensure a world-class experience.
• Manage logistics and improvement of the off-boarding process including termination paperwork, asset management, and exit interviews.
• Collect and harness insight from quantitative & qualitative HR data, including: new hire data, exit interview/survey data, 
• Develop, maintain, and distribute internal HRIS (Namely) reports for stakeholders
• Maintain and review company policies and handbook to make sure they are up to date and compliant with new laws and regulations.
• Periodically review job classifications and levels for consistency and making changes as appropriate
• Manage and optimize employee changes in HRIS (transfers, terminations, etc.) and partner with Namely’s Product Management team to optimize our customer’s experience.
• Translate HR ticket queue data (ZenDesk) into the build-out of an HR knowledge base for employees
• Drive and maintain internal HR policies; partner with Head of People and General Counsel on creation of new internal policies and guidelines. Work with Talent Experience team to communicate policies across the organization. 
• Own employee experience initiatives, such as Namely Cares, our corporate social responsibility program. 
• Identify new opportunities for HR process automation and implement automated solutions
• Partner with department leaders and managers to provide strategic and hands on full cycle HR support, coaching and mentoring. 
• Help drive effective development, employee relations, retention and rewards programs

Requirements

• Bachelor’s degree
• 4+ years of relevant experience working in HR, at least 1-2 of which offered direct experience with HR operations
• Strong analytical skills and a passion for data, metrics, and trends
• Ability to own and balance multiple priorities in a fast-changing environment
• Team player who enjoys fast paced and dynamic environment
• Exercises professional maturity and discretion when dealing with sensitive data
• Strong communication skills with employees at every level of the organization
• Strong skills in Microsoft Excel
• Strong verbal/written communication, organizational skills, and attention to detail.

Nice to Have

• Experience with the Namely product
• Experience with Greenhouse, Expensify, ZenDesk, TripActions, Culture Amp
• Experience working with unstructured (i.e., qualitative) data
• SHRM certification or comparable education in Human Resource Management

About Namely

Namely is the first HR, payroll, and benefits platform employees actually love to use. People are at the center of everything we do—from our platform to our staff. Why join us? We believe every company and every employee deserves a great workplace, supported by HR technology they use and love. Most importantly, we believe in giving you the tools you need to do the best work of your career.

We invite you to fill out the EEO survey below as part of our ongoing diversity initiatives at Namely. Your participation in the survey is completely optional and voluntary, and none of the information you provide will be considered in the hiring process or with respect to any employment decision made by Namely. Namely will have access only to anonymized data submitted through these surveys.