People Operations Specialist

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Mulberry is disrupting a $40B insurance industry by providing ecommerce retailers a seamless plug-and-play platform to offer product protection plans to their customers. We were founded by a team of executives who are passionate about ecommerce and building customer-first solutions. Our platform not only drives revenue for brands, but also improves customer experience and trust in warranty programs.


We are growing rapidly and are looking for a thoughtful and talented People Operations Specialist to join our team. You will work closely with the Head of People to support the needs of Mulberry’s most valuable resource- it’s people. This role will help lead employee on-boarding and off-boarding, respond to employee questions, keep our HRIS up to date, and stay abreast of changing regulations and compliance. This is a great opportunity to have an impact on a rapidly growing team with a dynamic and exciting culture. 

What you’ll do:

  • Welcome our new hires by coordinating their onboarding and facilitating first day orientation as needed 
  • Manage onboarding, employee life cycle and related HRIS (Justworks) activities
  • Complete I-9 documentation, new hire paperwork, and other onboarding materials
  • Help manage and improve our key people operations tools, processes, and workflows to keep our organization running smoothly as we scale
  • Support our people programs involving benefits, leave of absence management, employee experience, engagement, recognition and and other HR operational ad hoc projects as identified

What we’re seeking:

  • 3+ years of professional experience in a people / human resources focused role at a high growth tech start-up
  • Excellent communication and organizational skills, a diligent and hard worker
  • Collaborative, solutions oriented, and comfortable with operating in an ambiguous environment and high growth business
  • A demonstrated ability to handle confidential information with discretion
  • Self-motivated, detail-oriented, diligent, responsive, responsible, accountable, and resilient
  • Resourceful, detailed, analytical and responsive in a high paced environment

Benefits & Perks

  • Competitive compensation package, including equity
  • Full benefits package, including 401k
  • Unlimited PTO
  • Strong, vibrant, and fun culture with lots of virtual gatherings!
  • Ongoing training and development
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Location

The Mulberry office sits in Union Square with plenty of bars and restaurants. Plus, the office is easy to get to with various train and bus stops being close by.

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