Talent Acquisition Manager, Technical

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Pumpkin is looking for a Technical Talent Acquisition Manager, Technical to join us on our mission to create a happier, healthier world for pets and their people. Reporting into the Director of People, you’ll refine and execute our talent acquisition strategy, hiring across engineering, product, design, and business nationwide. The ideal candidate is detail-oriented, organized, and always looking for new ways to provide an exceptional candidate and colleague experience. 


We more than doubled our team last year and we’re looking to do it again. If working at a rapidly growing petcare startup is as exciting to you as it is to us, we'd love to hear from you!

What You'll Do:

  • Manage the full cycle recruiting process experience from helping hiring managers create compelling job descriptions, screening candidates, to negotiating complex job offers
  • Proven track record of hiring top talent in technical/non-technical roles in highly competitive industries
  • Experience in executing innovative sourcing strategies to create diverse candidate pipelines 
  • Experience leveraging recruiting data to guide day-to-day decisions, report progress to business partners, and optimize our recruiting processes
  • Partner with hiring managers across the organization to develop a deep understanding of our team’s functions and needs
  • Continuously find opportunities to improve and finetune our processes to deliver a best-in-class candidate experience
  • Serve as a trusted talent partner across the company from leadership to individual contributors
  • Train interview teams on our recruiting process, unconscious bias, and interview best practices
  • Advise business partners on tough hiring decisions
  • Experience managing an ATS (we use Lever), ensuring all information is accurate and up-to-date
  • Work on cross-functional project work and participate in recruiting/people events as needed

What We're Looking For:

  • Experience managing a full cycle technical/non-technical recruiting experience across agency and in-house; ideally at a high growth startup
  • Experience sourcing top talent using innovative strategies, LinkedIn, and other email marketing tools
  • Proven ability to successfully identify, manage, and engage with exceptional candidates in high growth environments
  • Excellent verbal and written communication skills
  • Exceptional organizational skills with the ability to prioritize and manage time efficiently, and a keen attention-to-detail
  • Strong sense of urgency, with proven ability to act swiftly under pressure and adapt to changing priorities and processes
  • Experience managing applicant tracking systems

Bonus Points:

  • Experience working at a hyper growth startup or other fast paced environments
  • Remote or hybrid work experience

What We're Offering:

  • Be a part of our mission to create a happier, healthier world for pets & their people
  • The opportunity to join a team where every team member has the autonomy and support they need to boss their role and make empowered decisions
  • Comprehensive health, vision, and dental insurance for you and your dependents
  • 401k + company match
  • Pumpkin Insurance and preventative care for every pet in your family
  • Flexible PTO

About Pumpkin:

We are on a mission to ‘Make the best pet care possible fur all’. Pumpkin is a rapidly growing pet care startup disrupting the $1.7B US pet insurance industry. Pet insurance is growing 17% YOY, yet only 2% of dogs and cats in the US are currently insured. We’re looking to change that so that every dog and cat can live the best life pawsible.


Our Culture & Values

Launched by Zoetis (ZTS), a Fortune 500 company that’s the world’s largest animal health company, Pumpkin is led by a team of engineers, product managers, marketers, data experts, designers, and customer care specialists who love and live for our pets – and for yours.


Pets Come First: Put what's best for pets at the center of everything you do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with your gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • NoSQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SegmentAnalytics
    • FigmaDesign
    • SketchDesign
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • Monday.comManagement
    • WordpressCMS
    • AtlassianCMS
    • UnbounceCMS
    • DocuSignCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

We champion pet-first office design, so each space is packed with treats, toys, and cozy nooks for pets to lounge. Our offices are designed to encourage team collaboration with spacious breakout rooms each with built-in video conferencing for our hybrid and remote colleagues.

An Insider's view of Pumpkin

What's the biggest problem your team is solving?

With our recent MGA launch we’ve had a huge shift in responsibility that the Claim Adjuster’s are tackling head on which entails juggling multiple processing systems & learning to work through claims from multiple states. I feel confident in our ability to overcome this & we have an incredible leadership team helping us through each step of the way

Karla Heras

Claims Adjuster

How does the company support your career growth?

Pumpkin has talented, wonderful people who exhibit utmost passion in their work. We get the space to wear multiple hats, and hone in on one as needed. This freedom make us better at not just what we do, but at expanding on what we can do. We get to see our work contributing to the company's growth everyday, and with that we see ourselves growing.

Avinandan Basu

Senior Product Designer

What is your vision for the company?

My vision for Pumpkin is to create a claims organization that meets the expectations of a digital consumer in 2022 and beyond. Insurance is frustratingly slow to adapt because it's made up of people who are risk averse. At Pumpkin I have the opportunity to challenge convention and to innovate with pets and their people at the center of all we do.

Dylan Whitehead

Director of Claims

What makes someone successful on your team?

To succeed at Pumpkin you should ask questions, collaborate, and be willing to adapt! In pet insurance there’s a lot to learn and do - my team faces tough problems head-on and succeeds by working through them together.

Megan Tracy

Senior Fullstack Engineer

What are Pumpkin Perks + Benefits

Pumpkin Benefits Overview

At Pumpkin, every team member has the autonomy and support they need to boss their role and make empowered decisions. We foster this environment by providing a white glove employee experience and heavily investing in our people. We offer competitive & comprehensive benefits, including best-in-class health insurance, a generous vacation policy, and of course, pet-friendly offices.

Culture
Open office floor plan
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Professional Development Benefits
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Pumpkin also observes Summer Fridays. All colleagues are encouraged to keep their afternoons free of meetings and get a jump start on the weekend!

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