Human Resources Manager

At Bethesda House, our goal is to end the cycle of poverty and homelessness - not just manage the symptoms.
We believe our exceptional employees are our greatest asset. Every day, our employees make a meaningful difference in the lives of individuals experiencing homelessness, and we're looking for an experienced Human Resources Manager to help us recruit, develop, and support the exceptional team behind our mission.
As the Human Resources Manager, you'll lead all aspects of the employee experience—from recruiting outstanding talent and onboarding new hires to supporting managers, administering benefits, ensuring compliance, and fostering a positive workplace culture. Reporting directly to the Executive Director, this is a highly visible role that offers the opportunity to make a lasting organizational impact.
This is an onsite, full-time (40 hr/week), exempt position
Salary: $70,000 - $75,000 based on individual skills and experience
Schedule: 8:00 am - 4:30 pm
Benefits: Health insurance, Dental insurance, Vision insurance, Paid time off, 401(k)
Primary Responsibilities:
Recruitment and Staffing

• Lead full-cycle recruitment for all agency positions.
• Develop innovative sourcing strategies to attract mission-driven talent.
• Coordinate interviews, candidate selection, reference checks, and hiring activities.
• Partner with leadership to anticipate workforce needs and strengthen hiring practices.

Coordinate onboarding, orientation, and employee transitions

• Administer employee benefits and serve as a trusted resource for HR questions.
• Maintain accurate and confidential personnel records.
• Support employee engagement, retention, and workplace culture initiatives.

Coach Leaders & Strengthen Performance

• Advise supervisors on employee relations, performance management, coaching, and progressive discipline.
• Coordinate performance evaluations and required employee training.
• Help develop tools, policies, and resources that support employee success.

Ensure Compliance & Continuous Improvement

• Maintain compliance with federal, state, and local employment laws.
• Partner with agency leadership and legal counsel on employment matters.
• Maintain and update HR policies, employee handbook, and personnel procedures.
• Prepare documentation for audits, reporting, and organizational compliance.

Contribute as a Leadership Partner

• Participate in agency leadership meetings and strategic initiatives.
• Provide HR metrics, workforce insights, and recommendations to the Executive Director.
• Help foster a workplace culture grounded in respect, accountability, collaboration, and service.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Management, or a related field required – experience working in a nonprofit preferred.
• 3-5 years of progressive Human Resources experience including recruitment, onboarding, employee relations, benefits administration, and HR compliance.
• Strong knowledge of employment laws and HR best practices.
• Exceptional communication, organization, and problem-solving skills.
• Ability to manage multiple priorities independently while maintaining strict confidentiality.

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience supporting organizational growth, culture, and employee engagement initiatives.
• Excellent organizational, time management, and recordkeeping skills with exceptional attention to detail.
• Ability to prioritize multiple responsibilities and manage a diverse workload in a fast-paced environment.
• Ability to work independently, exercise sound judgment, and effectively utilize outside resources when appropriate.
• Demonstrated initiative, problem-solving ability, and commitment to continuous improvement.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to maintain strict confidentiality and handle sensitive information with discretion.
• Ability to effectively utilize computers and business software applications, including, applicant tracking systems, Microsoft Office applications, and other electronic recordkeeping systems.
• Ability to accurately enter, maintain, retrieve, and analyze data while ensuring the confidentiality and integrity of personnel information.
• Ability to work a full-time schedule during normal business hours on a consistent and reliable basis.
• Ability to manage a high-volume workload independently, prioritize competing demands, and meet established deadlines with minimal supervision.
• Consistent availability to work onsite during standard business hours.
• Flexibility to work beyond regularly scheduled hours when necessary to meet objectives.
• Must have access to reliable transportation to and from work.
• Must have a valid NYS driver’s license with a safe driving history.

This description does not contain a comprehensive list of duties, responsibilities or activities that are required of the employee. Additional duties and responsibilities may be assigned as needed and at any time with or without notice. All offers of employment are contingent upon successful completion of a background check including a DMV record search if driving is required for the position.