Implement and customize project management and CRM systems, integrate them with existing tools, gather business requirements, develop process strategies, train employees, and provide ongoing system support and maintenance. The role requires client collaboration, strong communication, knowledge of CRM and project management platforms, and familiarity with automation tools such as Zapier and Make.com.
We are Alfafam, a US-based Management Consulting Company offering services locally and worldwide.
Our primary objective is to facilitate the growth of businesses within the United States by providing comprehensive support in management, operations, budgeting, marketing, hiring, and onboarding processes.
We are seeking a highly motivated and experienced Integrator & Automations Specialist to join our team.
In this role, you will be responsible for implementing and customizing PM & CRM software systems to meet the needs of our clients organization. You will work closely with clients teams to understand business requirements and translate them into solutions that drive business growth and improve customer satisfaction.
Responsibilities:
- Lead the implementation of PM/CRM software systems, including configuration, customization, and integration with existing systems.
- Collaborate with teams to gather and analyze business requirements.
- Develop and implement PM/CRM strategies to improve customer engagement and retention.
- Train employees on how to use the PM/CRM system effectively.
- Provide ongoing support and maintenance for the PM/CRM system.
- Stay up-to-date with PM/CRM trends and best practices.
Requirements:
- Bachelor's degree in Management, Information Technology, or related field.
- Proven experience implementing PM/CRM software systems.
- Strong knowledge of PM/CRM platforms, such as Salesforce, Microsoft Dynamics, HubSpot, GHL, Monday.com, ClickUp, Asana, Airtable, Teamwork
- Excellent communication and interpersonal skills.
- Operations mindset
- Ability to work well in a fast-paced environment.
- PM/CRM certifications is a plus.
- Knowledge in automations tools is plus( Zapier, Make.com)
The Details:
- This position is full-time, and remote from Monday to Friday.
- Standard work hours are 9 a.m. - 6 p.m. EST (New York time zone)
- The salary range for this is dependent on location, experience, and skills.
As a Integrator & Automations Specialist at our company, you will play an integral role in shaping the customer experience while contributing directly to the growth of the business. If this sounds like the perfect opportunity for you, please submit your application today! Please, make sure before applying that your skills and experience fit to this position's requirements.
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads a team of Sales Executives to drive new-business growth across Switzerland and Austria. Responsibilities include territory and quota planning, sales strategy, forecasting, pipeline management, opportunity development, C-level engagement, recruiting, coaching, and closing support. The role partners with Sales Operations, Marketing, Legal, Consulting, Technical Support, Professional Services, and executives to achieve revenue targets.
Top Skills:
Artificial Intelligence (Ai)Servicenow
Aerospace • Artificial Intelligence • Hardware • Machine Learning • Software • Defense • Manufacturing
The Corporate Paralegal II supports the Legal Department with contract lifecycle administration, legal document preparation, corporate governance, regulatory filings, compliance tracking, entity management, legal operations, reporting, and coordination with attorneys and outside counsel. The role administers Ironclad, maintains legal documentation and deadlines, supports government contracting compliance, and assists with legal team onboarding, training materials, and special projects.
Top Skills:
Document Comparison And Redlining ToolsIroncladMS OfficeZip
Fintech • Software
Leads reporting and analytics initiatives, develops Power BI dashboards and KPI frameworks, performs trend and root-cause analysis, supports forecasting, and delivers actionable insights to business leaders. Partners cross-functionally to define requirements, improve data governance, validate reporting, and establish scalable standards. Mentors analysts and guides complex analytics workstreams while remaining hands-on with report development, SQL data extraction, documentation, and performance measurement.
Top Skills:
ExcelPower BISQL
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
