Implementation Manager

Fusion Health is seeking an experienced, driven, and action-oriented Implementation Manager to join our growing Implementation team. You’ll lead dynamic, challenging projects that bring our healthcare technology to life, improving access, care coordination, and outcomes for movement-restricted populations across the country. If you’re someone who gets things done, thrives in ambiguity and takes pride in turning complex challenges into successful results, we want to meet you!

About Us

Fusion Health was founded in 2006 and provides HealthTech solutions that proactively manage the quality of life for underserved patients managed by government agencies such as Public Health, Rehabilitation & Corrections. Our mission is to deliver impactful solutions that drive efficiency for clinicians in movement-restricted communities.

Fusion Health has been recognized by INC as one of the fastest-growing private companies in the United States for four consecutive years, #38 in the NY Tri-State area, and #8 in New Jersey. Fusion has also been recognized by Deloitte on its Fast 500 list of fastest-growing technology companies in the United States.

Building a quality team takes a lot of work. Our founder and CEO, Bryan Jakovcic (EY Entrepreneur of the Year) works hand in hand with our Human Resources team and we are searching the globe for the Fusionite of tomorrow. Our team is among some of the brightest and most inspiring in the industry. To boot, they love working at Fusion so much that we have been certified as a Great Place to Work by Fortune!

We pride ourselves on our modern company culture as a vibrant and diverse group. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. Our headquarters is located in Woodbridge, New Jersey, just minutes from several major train stations. Lovingly known as HQ4, it features high-tech open working spaces, multiple meeting areas, café, a gym, and an arcade! Our satellite office locations are also equipped with state-of-the-art technologies and similar amenities. 

A positive culture is a core fundamental at Fusion. While we are looking for the brightest minds around, ideal Fusionites should be strong problem solvers, be able to work independently, have great communication skills, and have a fun/energetic personality.

To date, Fusion has phenomenal retention of our team members. Our fundamental belief is that employee satisfaction is critical to achieving our mission/vision, so we provide competitive compensation, professional development, career advancement opportunities, and a supportive team-based atmosphere. We also provide a full range of health-related benefits, including medical, dental, vision, life insurance, and 401K.

What You’ll Do

• Lead full-cycle implementation projects, managing scope, deliverables, and timelines.
• Coordinate across Fusion teams and client stakeholders to define goals and ensure alignment.
• Oversee EHR configuration, customization, and data migration to deliver smooth transitions.
• Facilitate training and system adoption sessions to build confidence and engagement.
• Partner with clinical and IT teams to optimize workflows and ensure regulatory compliance.
• Proactively identify risks, resolve challenges, and keep projects on track.
• Communicate clearly and consistently with clients, keeping them informed every step of the way.
• Document progress, decisions, and configurations to ensure continuity and transparency.

Who You Are

• Bachelor’s degree and 5+ years of experience, ideally in healthcare technology.
• Hands-on experience with EHR implementations, integrations, or healthcare workflow optimization.
• Demonstrated technical aptitude: you’ve worked closely with system configuration, data migration, and validation processes, and can quickly learn Fusion’s proprietary configuration logic, data relationships, and workflow dependencies.
• Familiarity with HubSpot, project management platforms (Jira, Confluence, Smartsheet) and client success or support tools.
• Strong communication and stakeholder management skills - you translate technical into practical.
• Experience working with API integrations or SQL-based reporting is a plus.
• A collaborative mindset and a bias toward action; you don’t wait for direction to move projects forward.
• Ability and willingness to travel to Fusion offices and client sites as needed.

Additional Details

• This is a fully remote position open to candidates in any U.S. time zone.
• Schedule flexibility is required to support clients and teammates across multiple regions.
• This position description is not intended to be exhaustive, and other duties may be assigned as they arise.
• It is not expected that applicants have any familiarity with Fusion’s proprietary applications, Healthcare software, or Corrections/Public Health business processes. Qualified candidates will be able to demonstrate related experience and transferable skills that will work well with the Fusion team.
• At this time, this position is not eligible for employment sponsorship.
• Fusion is an equal employment opportunity employer.

Compensation

• Salary Range: $90,000 – $115,000.
• At Fusion, our salary ranges are designed to be competitive within our size and industry. Compensation is just one component of a comprehensive total rewards package that also includes benefits, flexibility, and growth opportunities.
• Individual pay decisions are informed by several factors, including location, experience, qualifications, skillset, and internal equity across the organization. While we expect most offers to fall within the stated range, each compensation decision is made thoughtfully, with consideration for both the candidate’s unique profile and our commitment to pay parity.