Implementation Project Manager

Job Title: Implementation Project Manager – Global Payroll

Location: Remote, US time zone coverage

Department: Implementation

Reports to: Senior Manager, Global Payroll Implementation

We are seeking a highly skilled Implementation Project Manager to lead complex, multi-country global payroll implementations as part of our HCM SaaS solutions. This role is critical in managing end-to-end project delivery across diverse geographies, ensuring a seamless transition for clients to our platform while maintaining compliance, accuracy, and operational excellence.

• Own full lifecycle project management for global payroll implementations, from kickoff to go-live and post-deployment stabilization.

• Define and manage project plans, timelines, deliverables, and resource allocations across multiple countries.

• Facilitate cross-functional coordination between internal stakeholders (product, engineering, compliance, payroll operations, etc.) and client-side teams.

• Serve as the primary point of contact for client project teams across countries and regions.

• Build trust and rapport with clients while managing expectations and delivering against contractual obligations.

• Lead steering committee meetings, status updates, and executive readouts.

• Identify and proactively mitigate project risks, especially those related to payroll compliance, local labor laws, and statutory reporting.

• Partner with regional experts to ensure payroll compliance across each country’s legal framework.

• Coordinate business requirements documentation, data collection, system configuration, testing (UAT), and parallel payroll runs across countries.

• Manage cutover planning and hypercare support phases to ensure payroll accuracy and minimal business disruption.

• Ensure documentation, training, and knowledge transfer are completed for client success teams.

• Contribute to internal playbooks, templates, and frameworks for scaling global payroll implementations.

• Recommend improvements to project delivery methodology based on lessons learned and client feedback.

• 5–8 years of experience in global payroll implementation project management,

• Proven track record managing multi-country payroll implementations with complex regulatory requirements.

• Strong understanding of global payroll concepts, local compliance issues, and systems (e.g., Workday, SuccessFactors, ADP, SAP, Oracle HCM).

• PMP, Prince2, or similar certifications are strongly preferred.

• Experience with project management tools (e.g., Smartsheet, MS Project, JIRA).

• Excellent communication, leadership, and stakeholder management skills.

• Ability to manage ambiguity, drive decisions, and lead cross-cultural teams across time zones.

• Experience working with Employer of Record (EOR) or global employment providers.

• Background in shared services or consulting for multinational clients.