Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
We kindly ask that external recruiters, agencies, and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.
Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of OneDigital. In such cases, OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.
Our Newest Opportunity:
The HCM Implementation Project Manager is responsible for the success, readiness, and risk management of complex or high-impact client implementations. This role functions as the client governance lead during onboarding and protects both client outcomes and MP operational stability. The PM manages executive-level client stakeholders, proactively addresses implementation risk, and has authority to recommend adjustments to implementation scope or timing, including go-live delay recommendations when client or operational readiness concerns exist.
Essential Duties and Responsibilities (include but are not limited to):
- Lead implementation conversations with executive and business owner stakeholders
- Establish and enforce client expectations and responsibilities
- Address resistance, conflict, and scope challenges
- Deliver difficult messages regarding readiness, compliance, or required changes
- Identify implementation risks early
- Develop mitigation plans
- Monitor readiness indicators
- Recommend go-live delays when readiness risks exist
- Prevent escalations and implementation failure
- Determine appropriate implementation approach based on client complexity
- Align internal departments to support implementation success
- Guide Sales and internal teams on client readiness requirements
- Coordinate cross-functional alignment across departments
- Resolve internal workflow conflicts impacting delivery
- Protect downstream service teams from preventable implementation issues
- Mentor and coach Project Managers
- Support onboarding and training of implementation staff
- Participate in improving implementation playbooks and tools
- Lead post-implementation retrospectives
Knowledge, Skills & Abilities (KSA)
- Understanding of payroll compliance risks and the potential downstream consequences of improper system setup or inaccurate configuration.
- Knowledge of typical client operational structures and HR workflows and how system configuration must align with those processes.
- Awareness of implementation risk indicators and early warning signs that a go-live may be jeopardized.
- Familiarity with change management principles and how organizations adapt to new processes and responsibilities.
- Understanding of how implementation decisions affect ongoing service delivery and internal support teams.
- Demonstrated capability in conflict resolution and de-escalation with clients and internal stakeholders.
- Ability to communicate effectively with executive-level contacts using clear, concise, and business-focused messaging.
- Skill in negotiation and influence to guide clients toward best practices and required actions.
- Ability to assess operational and compliance risk and determine appropriate next steps.
- Capability to coach and mentor clients and colleagues to improve readiness and adoption.
- Ability to deliver difficult or corrective messages professionally and constructively.
- Ability to establish and maintain appropriate boundaries with clients regarding timelines, responsibilities, and requirements.
- Ability to influence stakeholders without direct authority to achieve project objectives.
- Ability to make readiness and risk-based decisions regarding implementation timing and go-live. Ability to lead clients through operational change and transition to new processes and system ownership.
Qualifications
- 4+ years HCM, payroll, or SaaS implementation experience
- Demonstrated experience handling escalated clients
- Evidence of mentoring or leadership
- Ability to manage high-impact or complex accounts
- PMP or similar certification preferred but not required
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francisco
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.
OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!
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