Inside Sales Associate - Western US

At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life.

Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit.

Sales Associates are responsible for developing and maintaining excellent customer relationships through IQSIGHT product portfolio sales. This includes introducing, marketing, quoting and selling IQSIGHT video products through outbound and inbound calls, with the objective to develop and close new business. You will be an integral part of the sales regions, working in conjunction with the regions to enhance sales and knowledge of IQSIGHT products.

The associate must reside in the western US (Pacific or Mountain time zone).

ESSENTIAL FUNCTIONS

Sales activity will represent ~ 60-70% of the position. These efforts include:

• Outbound calls directed towards agreed upon accounts within a region for the purpose of growing sales in these accounts and achieving defined sales goals – will be expected to work regional time zones.
• Proactively prospect territory for newly developed business relationships and opportunities.
• Conduct specific sales/product campaigns to win back inactive accounts.
• Identify decision makers among the targeted leads to initiate sales process.
• Determine prospect needs and requirements and suggest appropriate solutions.
• Influence prospects to purchase, utilize or retain products and/or services.
• Appropriately position our products against the competition.
• Draw out, and seek to understand and overcome, customer objections.
• Provide error-free written product and price quotations (Request for Quote – RFQ) to our internal and external customers, along with follow-up on all existing quotes.

Regional partnership activities involve:

• Working with the Director of Sales to implement action plans.
• Tracking the participation of dealers in promotional and demo programs
• Reviewing territory progress, and conducting annual dealer stratification
• Training new regional team members on sales programs and procedures
• Travel to regional trade shows and team meetings as required by the business.
• Reviewing and processing Product Spiffs, MDF, and Co-op
• Helping to resolve dealer invoice price discrepancies.

• High school diploma or GED is required; an Associate degree in Business or a technical discipline is preferred.
• 3 years of pre-sales, customer service or inside sales experience, preferably selling technology products. 
• Working knowledge of Security Systems products, in particular video products and systems, is strongly preferred. Other Security products, such as access, fire, intrusion and/or Communications products (critical communications, public address, and/or professional audio) is desirable. Additionally, you have:
• Excellent computer skills, specifically MS Word, PowerPoint, Excel and Outlook. SAP experience is preferred.
• Strong verbal and written communication skills.
• Effective presentation skills are necessary.
• Professional telephone etiquette.
• Ability to handle stressful situations in an efficient, professional manner.
• Demonstrate an aptitude for understanding the applicable technology and be comfortable with continuous learning and conveying the products in a rapidly evolving industry.
• Ability to support a team approach to satisfy sales goals and to assure 100% customer satisfaction.
• Multiple language capability is desirable.

The U.S. based salary range for this role is between $50,000-65,000 plus commission. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

• Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.
• Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
• All of your information will be kept confidential according to EEO guidelines.

At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology.  We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.

Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.

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