Inside Sales Representative

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. 

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. 

We are a fast-growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

Your responsibilities will include:

• Manage the full sales cycle for qualified leads, from initial discovery call through contract negotiation and close, with a focus on individual investors and family offices

• Conduct product demonstrations and consultative sales conversations that identify client pain points and position Arch as the solution

• Consistently meet or exceed monthly and quarterly sales quotas for closed deals and revenue targets

• Maintain accurate pipeline management and forecasting in our CRM, ensuring data integrity and timely follow-up on all opportunities

• Document common objections, questions, and successful approaches to contribute to sales playbook development

• Partner with Customer Success to ensure smooth handoffs and positive onboarding experiences for new clients

Reach out to us if you have:

• 1-3 years of inside sales experience with a proven track record of meeting or exceeding quota

• Experience selling B2C or to high-net-worth individuals, family offices, or financial services clients

• Demonstrated ability to close deals in a high-velocity sales environment with deal sizes in the $5,000-$25,000 range

• Strong consultative selling skills with the ability to conduct discovery, build rapport, and handle objections effectively

• Excellent communication skills, both written and verbal, with comfort presenting to sophisticated audiences

• Proficiency with CRM systems (Salesforce, HubSpot, or similar) and sales engagement tools

• Self-motivated and competitive nature with a drive to win and exceed targets

Bonus Points if you have:

• Knowledge of private investments, wealth management, or financial technology

• Experience selling SaaS products or subscription-based services

• Background in fintech, alternative investments, or working with RIAs, family offices, or investment firms

All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.

We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.  

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).

• Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.