Instructional Designer II (Remote)

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

• Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
• Develop lasting relationships with great people.   
• Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Essential Functions

Programming

• With the assistance of the training team, plan and develop multimedia learning courses for Niagara’s learning management system.

• Using the department’s development calendar, work to meet project deadlines. Report project progress in a way consistent with department project management protocol.

• Troubleshoot problems with multimedia content (instructions) being developed by less technical members of the Training and Development team.

Media Development

• Assist with the development of the video and audio components necessary for creation of learning assets. This may include the use of image, audio, or video editing software to refine raw media to meet the standards necessary for use in instructional media.

• Administer and maintain various media repositories where media is stored for the department’s internal use.

• Identify opportunities for multimedia technologies to enhance web and classroom based instruction.

Instructional Design/LMS/Training and Development

• Assist in the curriculum design for compelling training programs, learning activities including instructor led, online, and alternative. This person will be assist in the responsibilities of the team for developing and writing content, both traditional and e-learning training and materials.

• Maintain an understanding of Niagara’s LMS system. This includes knowing the basic features, limitations, and functional requirements of the system and its courses.

• Serve as the multimedia technology trainer for staff on techniques and best practices for various media and graphics software.

• Designs learning solutions targeted at manufacturing employees.

• Collaborate with subject matter experts to ensure accurate content.

• Evaluates the results of training programs and modified future programs to better meet the needs of the business.

• Well versed in various forms of multimedia to best determine the appropriate format for the target audience.

• Develop and deliver training materials on company process and products and technologies to ensure that team members develop, maintain and increase their own technical and or process knowledge.

• Meets commitments, works independently, handles change, and stays focused under pressure. Listens to others and values opinions that are different from their own, assists team members to meet goals.

• Stay abreast on new and innovative learning methodology and theories.

Writing/Editing/Document Control

• Ensure the accuracy of generated documents, and that they are formatted in accordance with company/department formatting standards.

• Travel to other Niagara facilities to collaborate with curriculum designers, trainers, internal customers and Subject Matter Experts to develop documentation and support related activities.

• Travel as needed to Niagara Vendors or Customers to support related activities.

• Some web content responsibilities, portal management through SharePoint.

• Newsletters, articles, and other periodic writing duties as assigned

Supervisory Responsibilities

• Supervision of Company Systems, Equipment and Business Protocols.

• Supervise select team of Super User level contributors in Niagara Business Processes

• Provide leadership to adjacent work teams, such as Technical Training, in the event their Manager is unavailable

• Able to work with and influence individuals throughout the organization without direct authority

• Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice

Qualifications

• Minimum Qualifications:

  • 2 Years  – Experience in Field or similar manufacturing environment

  • 2 Years  – Experience in Position

  • 2 Years  – Experience managing people/projects

                *experience may include a combination of work experience and education

• Preferred Qualifications:

  • 4 Years – Experience in Field or similar manufacturing environment

  • 4 Years  – Experience working in Position              

  • 4 Years  – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

Proficiency in, but not limited to:

• Adult learning methods and pedagogy

• Articulate 360 Suite, Vyond, Camtasia

• Microsoft Office Suite, specifically PowerPoint including Microsoft SharePoint.

• Adobe Creative Suite (CS6), specifically In Design, Flash Professional, Captivate, Photoshop, Illustrator, Premier, After Effects, and Acrobat.

• Comparable word processor, page layout, publishing, and illustration software acceptable as a substitute.

• Knowledge of the creation and maintenance of wikis.

• Multimedia skills:

• Proficient in manipulating and synchronizing audio files for use in e-learning and experience with and willingness to do voice over work.

• Ability to identify and interpret multimedia design needs and to develop creative and responsive design concepts.

• General instructional design concepts, with an understanding of how a LMS functions and its role in deploying e-learning courses.

• Able to clearly communicate how to perform complex technical tasks.

• Strong analytical and problem solving skills.

• Self-Motivated with a proven record of taking the initiative.

• Able to work with moderate supervision.

• Detail oriented with excellent oral and written communication skills.

• Able to execute tasks in a very dynamic and ever-changing environment.

• Exercise sound judgment and ability to work effectively with a diverse workforce.

• Should be able to think creatively and brainstorm new ideas with team members.

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

• Lead Like an Owner

  • Makes safety the number one priority

  • Keeps alert for safety issues and escalates immediately

  • Effectively prioritizes tasks based on department goals

  • Shows respect to others and confronts interpersonal issues directly

  • Prioritizes resolution of customer issues effectively

  • Responds promptly and honors commitments to internal and external customers

• InnovACT

  • Makes recommendations to continuously improve policies, methods, procedures, and/or products

  • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances

  • Increases performance through greater efficiency

• Find a Way

  • Seeks to develop technical knowledge through learning from other experts

  • Understands interdepartmental impact of individual decisions and actions

  • Seeks solutions rather than placing blame

• Empowered to be Great

  • Consistently looks for ways to improve one’s self through growth and development opportunities

  • Communicates clearly and promptly up, down, and across

  • Communicates effectively to manage expectations

Education

• Minimum Required: 

  • Bachelor's Degree in Education, Instructional Design and other related fields or equivalent experience

• Preferred: 

  • Master's Degree in Instructional Technology or similar blend of instructional design and web programming

Typical Compensation Range

Benefits

Our Total Rewards package is thoughtfully designed to support both you and your family:

Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.

• Paid Time Off for holidays, sick time, and vacation time
• Paid parental and caregiver leaves
• Medical, including virtual care options
• Dental
• Vision
• 401(k) with company match
• Health Savings Account with company match
• Flexible Spending Accounts
• Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
• Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
• Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
• Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. 
• Tuition reimbursement, college savings plan and scholarship opportunities
• And more!

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

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Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.