Designs and develops e-learning modules, curricula, assessments, instructor guides, and blended learning programs. Collaborates with subject matter experts and stakeholders to assess needs, define learning objectives, update training materials, and align programs with organizational goals. Evaluates training effectiveness, develops impact metrics, supports learning software users, troubleshoots learning assets, and manages the ADDIE process. The role also optimizes customer learning paths and ensures training content meets learner needs, brand standards, and product updates.
We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations. Based in Sugar Land, TX, our mission is helping customers achieve excellence through our proven customer-centric, end-to-end solutions and exceptionally helpful service, while providing a great life for our employees. With this mission at the core of everything we do, HCSS is a pioneer and leader in the construction software space and a consistently recognized employer. We have earned Best Companies to Work for in Texas honors for 18 consecutive years and have been named a USA Today Top Workplace. HCSS has also been recognized by Built In as a Best Place to Work in Greater Houston and by Construction Executive for our technology innovation, reflecting our strong culture, industry leadership, and commitment to excellence.
WHO WE NEED:
We are currently seeking a skilled Instructional Designer to join our team. The ideal candidate will be responsible for developing engaging and effective e-learning programs, as well as creating and updating training materials for our organization. The instructional designer will collaborate with subject matter experts to develop training programs that meet the needs of our employees.
Qualifications:
- Bachelor’s degree in instructional design, education related field or equivalent.
- 2 years of experience in instructional design.
- Strong understanding of instructional design theory and adult learning principles.
- Experience with e-learning development tools like Articulate Storyline, Captivate, or similar software.
- Proficiency in Microsoft Office Suite.
- Excellent oral and written communication skills.
- Strong attention to detail and project management skills.
- Ability to work effectively with stakeholders at various levels of the organization.
Preferred Qualifications:
- Become an Instructional Designer [Certificate of Completion]
- Camtasia Essential Training: The Basics [Course Complete]
- HCSS LMS Implementation Course [Complete]
- Articulate Storyline [Intermediate]
- Video Editing [Intermediate]
- UX/UI Design [Novice]
- HTML & CSS [Novice]
- LMS [Intermediate]
- Vyond [Novice]
Role Responsibilities:
- Design and develop e-learning modules, courses, and curriculum using comprehensive instructional design methodologies and a multifaceted media approach to enhance training delivery.
- Collaborate with subject matter experts to develop and update training materials, including learning modules, instructor guides, participant materials, and assessments.
- Conduct needs assessments with all the necessary stakeholders to identify training gaps and recommend appropriate learning solutions.
- Analyze and evaluate training effectiveness and make recommendations and action plans for improvement.
- Create engaging instructional materials that help learners achieve the learning objectives while ensuring consistency and adherence to brand and style guidelines across all training materials.
- Collaborate regularly with subject matter experts and conduct product research to define and document high potential learning objectives.
- Practice successful project management by facilitating all stages of the ADDIE process from analysis to evaluation.
- Consult with internal stakeholders to ensure training programs align with organizational goals and strategies.
- Develop content that optimizes customer learning paths and business roles, regularly redesigning and updating to ensure it meets learner’s needs and product advancements.
- Partner with training specialists and subject matter experts to help transform instructor-led courses into high quality blended learning utilizing innovative and effective eLearning tools and instructional strategies, increasing efficiency of content creation and learner retention.
- Assist in developing metrics that communicate the effectiveness and impact of learning programs, as well as identifying emerging systems or product needs for internal and external customers.
- Provide assistance to learning software stakeholders by occasionally setting up learning assets or troubleshooting bugs encountered by contributors or users as needed.
- Serve as a resource for internal customers, providing guidance and documentation on how to effectively utilize our educational offerings.
Travel Requirements:
- 5-10% potential travel for customer visits or conferences
BENEFITS & PERKS:
Part of our mission is to provide a great life for our employees. We believe that when our people are happy, they do their best work. Some of the benefits and perks we offer include:
- Flexible hybrid schedule
- Medical, dental, and vision coverage with company-paid and employee-paid options
- Paid holidays, sick days, and personal time off
- Employee Resource Groups (ERGs) that foster connection and inclusion
- On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
- Dog-friendly campus and WiFi-accessible courtyards
- 401(k) with a 5% company match
- Coverage for employee professional development and wellness
- And more!
Similar Jobs at HCSS
Software
Drives the full sales cycle for construction software, from prospecting and product demonstrations through negotiation and deal closure. Builds long-term customer relationships, identifies business needs, communicates value to operational and executive stakeholders, resolves customer issues, meets sales quotas, and maintains accurate records in Salesforce. Frequent travel is required, with remote work flexibility available.
Top Skills:
Salesforce
Software
Lead outbound B2B sales cycles for HCSS construction software, including prospecting, pipeline creation, account relationship development, product demonstrations, negotiations, and closing new-logo enterprise deals. Maintain accurate Salesforce records, meet annual quotas, and collaborate with SDRs, Revenue Operations, and leadership to optimize account routing and go-to-market strategy.
Top Skills:
Salesforce
Software
Drive the full sales cycle for construction software, from prospecting through deal closure. Build long-term customer relationships, identify business opportunities, conduct tailored product demonstrations, exceed sales quotas, negotiate agreements, resolve customer issues, and maintain accurate sales records in Salesforce. Frequent travel is required, with remote work flexibility available.
Top Skills:
Salesforce
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
