Instructional Designer

The Instructional Designer will utilize proven instructional design methodologies to create learning solutions that meet audience learning styles, content topic area, and audience location that adhere to M&T Learning and Development quality standards. Apply adult learning theory and industry-recognized instructional design models (ADDIE, SAM, etc.) to design, develop, and maintain training content using multiple delivery modes; including blended, facilitator led, and web-based training solutions. In addition, the Instructional Designer will leverage various software development tools to design innovative training delivery methods.

Primary Responsibilities:

• Work with Sr. Instructional Designers, Learning Consultants, and Subject Matter Experts to conduct needs analyses for development of overarching training goals, requirements, and specific objectives to develop synchronous and asynchronous learning solutions
• Design and develop text, graphics, animations, simulations, and assessment instruments for training solutions
• Independently creates and manages development timelines and milestones to ensure all requirements are met to achieve project deliverables
• Promote an environment that supports belonging and reflects the M&T Bank brand
• Complete other related duties as assigned

Scope of Responsibilities:

Ability to work independently to service business line requests and manage partner relationships  

Flexibility to work in an agile team structure

Ensures writing is intelligible and appropriate for the intended audience 

Ensures directions for assignments and navigation are clear and appropriate for the intended audience.

Assures all course components are published to the LMS

Education and Experience Required:

Bachelor’s degree or certificate in Instructional Design with 4+ years’ experience in training and development or instructional design. In lieu of a degree, a combined minimum 8 years' education and relevant experience.

Advanced technical writing and editing skills required

Ability to author and edit content utilizing tools including Articulate Storyline or Adobe Captivate

Excellent oral communication and interpersonal skills required 

Critical thinking, analysis, and synthesis skills required

Skills in planning, organizing, and project management required

Ability to work collaboratively and creatively in a deadline driven environment 

Manage multiple projects at different stages, while meeting deadlines and quality standards

Experience with Learning Management Systems

Education and Experience Preferred:

Advanced degree in Instructional Design, Curriculum Design, or Adult Education

Experience designing and creating web-based and/or video training for adult audiences leveraging Camtasia, Adobe Premier, Audacity, Vyond, and VideoScribe preferred

Experience in training and development, technology, financial and banking services preferred 

Provides oversight of work performed by external vendors as needed.

ATD certification preferred