Intern - Business Analyst

At Clario, part of Thermo Fisher Scientific, we are transforming clinical trials through innovative technology and data-driven solutions. As a Confluence Knowledge Management Intern, you will support our product development team by improving how information is organized, accessed, and maintained. This is a hands-on opportunity to work on a real-world project that directly impacts team efficiency and collaboration across a growing organization.

• Hands-on experience with enterprise tools like Confluence used in real product development environments

• Exposure to agile workflows and product team collaboration

• Opportunity to lead and deliver a high-impact, portfolio-ready project

• Mentorship from experienced product and technology professionals

• Networking opportunities across cross-functional teams

• Flexible work schedule to support academic commitments

• Opportunity to present your work to stakeholders and leadership

• Conduct a full audit of the current Confluence space, documenting structure, content, and gaps

• Partner with stakeholders and product team members to gather documentation needs and feedback

• Design and propose a new Confluence page hierarchy and information architecture

• Reorganize, consolidate, and archive existing content based on approved structure

• Configure Confluence settings, templates, labels, and permissions

• Create standardized guidelines for ongoing Confluence usage and maintenance

• Build foundational templates and pages (e.g., sprint planning, release notes, project documentation)

• Present final outcomes, recommendations, and improvements to stakeholders

• Currently enrolled in an accredited college or university

• Pursuing a degree in Computer Science, Information Technology, Information Systems, Business, or related field

• Sophomore, Junior, or Senior preferred (exceptional Freshmen considered)

• Familiarity with Confluence or similar platforms (e.g., Notion, SharePoint)

• Basic understanding of information architecture and content organization

• Experience with Microsoft Office or Google Workspace (Docs, Sheets, Slides)

• Comfort working with SaaS tools and navigating technical platforms

• Strong written and verbal communication skills

• Collaborative mindset with ability to gather and translate stakeholder input

• Proactive communication of progress, blockers, and outcomes

• Assessment report outlining current state of Confluence environment

• Approved information architecture and page structure design

• Final presentation summarizing project impact and recommendations