Intern - Product Manager - Engage Point

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity

We are seeking a talented Product Manager Intern to join our Cardholder Servicing Platform team. This role will support the Product Management function in shaping product strategy, analyzing market trends, and contributing to the development of a product roadmap that delivers exceptional customer experiences. The intern will assist in identifying opportunities for innovation, conducting research to inform strategic decisions, and collaborating with cross-functional teams to ensure alignment between business objectives and technology delivery. In addition to supporting product development, the intern will gain exposure to go-to-market planning and execution, helping prepare product positioning, messaging, and stakeholder communications to ensure successful launches. This position offers hands-on experience in product lifecycle management, strategic planning, and GTM activities within a leading fintech organization.

Day in the Life

• Collaborate with product managers to support roadmap planning and prioritization.

• Conduct research and analysis on market trends, competitive landscape, and customer needs.

• Assist in defining product requirements.

• Partner with technology teams to ensure clarity of scope and alignment with product vision.

• Contribute to go-to-market activities, including:

o Drafting product positioning and messaging. o Preparing internal and external communications for product launches. o Supporting readiness activities with marketing, operations, and customer support teams.

• Monitor and report on product performance metrics and delivery progress.

• Gather and synthesize stakeholder feedback to inform product decisions.

• Identify opportunities for process improvement and innovation.

• Participate in Agile ceremonies and contribute to continuous improvement initiatives.

• Perform other duties and special projects as assigned.

What You’ll Learn

• How product managers shape strategy and influence technology delivery in a fintech environment.

• The end-to-end product lifecycle—from ideation and roadmap planning to execution and measurement.

• Best practices for go-to-market planning, including positioning, messaging, and stakeholder alignment.

• How to analyze market trends and customer insights to inform product decisions. • Agile methodologies and how cross-functional teams collaborate to deliver value. • Techniques for measuring product performance and driving continuous improvement. • Exposure to tools and processes used in product management.

Qualifications

• Pursuing a degree in Business, Technology, Marketing, or related field.

• Strong analytical and research skills with attention to detail.

• Passion for improving customer experience through innovative technology solutions.0

• Excellent communication and collaboration skills.

• Ability to work effectively in a fast-paced, cross-functional environment.

• Familiarity with Agile principles and GTM strategies is a plus.

Our Program

When selecting a company for your career are you someone that values bettering communities and the people that live in those communities?

Are you looking for an organization that is leading in its industry and continues to grow and innovate based on client needs and industry trends? Does the idea of outstanding team culture and a career that fits your life and goals exciting?

Velera’s Summer Internship Program provides you – a student enrolled in an accredited university - with the chance to develop and hone your skills in business.

We offer the opportunity to build for your future by learning firsthand the Financial and more specifically Credit Union industry through professional inter-organizational experience, coupled with focused learning opportunities in your chosen career path or developmental interest. You’ll also gain insight into our rich history, our unique culture, and our committed social conscience.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.