Internal Communications Senior Associate, Corporate Responsibility

Job Description
Corporate Responsibility Communications is seeking a highly motivated Senior Associate to support the employee communications and engagement needs of the Corporate Responsibility (CR) department at JPMorganChase. This role will work with communications colleagues and functional partners to support the execution of strategic internal communications plans that increase awareness and understanding of the CR department and the firm's contributions to our communities; support major firmwide initiatives and announcements; and strengthen the CR team and culture through timely information sharing across channels. This position reports to the Head of Stakeholder Communications for CR.
About you
As an Internal Communications Senior Associate within Corporate Responsibility, you will be proactive, creative, and detail-oriented and have a passion for communications and a deep interest in corporate responsibility. You will bring a positive attitude and can be flexible and agile, working well under pressure and managing various workstreams. You will be solution-oriented, comfortable asking questions and suggesting new ideas, and are able to both think strategically and deliver on tactics.
Job responsibilities:

• Work directly with the VP of CR Internal Communications and the broader CR Stakeholder Communications team to develop and execute internal strategic communications plans for key initiatives to audiences across the department and firm
• Develop first drafts, edit, secure approvals, and disseminate a variety of communications materials for appropriate channels - including executive messages, organization announcements, event invitations, announcements, newsletters, articles/stories, videos, digital signage, etc.
• Support on collateral development (e.g., one-pagers, fact sheets, 101 decks) to help share information about the department, tailored to various audiences
• Partner with lines of business and functions across the firm to amplify CR initiatives and content to internal audiences and senior stakeholders across other firm/team channels
• Lead on logistics support and assist with decks / talking points / briefings and other materials for internal events, such as quarterly All-Hands, information sessions, firmwide panels/discussions, etc.
• Collaborate with CR colleagues to support updates and maintenance of the CR intranet; oversee look, feel and navigation, and advise on content strategy
• Offer creative ideas on how to leverage additional channels and approaches (e.g., video series) to amplify signature moments and initiatives
• Follow firmwide editorial style and branding guidelines; ensure branding and messaging align with broader JPMC messages and initiatives
• Gather feedback and metrics on communications, and provide recommendations on adapting strategies/tactics in real time

Required qualifications, skills and capabilities

• 4+ years of experience in communications, corporate responsibility, and/or other relevant sectors
• Excellent communication skills - the ideal candidate is an outstanding writer, proofreader, and copy editor
• Highly organized with a strong attention to detail
• Strategic thinker with good problem-solving, judgment, and interpersonal skills, with the ability to liaise with a variety of stakeholders
• Must be skilled in MS Office suite applications - Word, PowerPoint, Excel, etc
• Great team player with a positive attitude and high degree of flexibility
• Ability to think outside of the box and suggest innovative ideas for communications
• Self-starter / proactive / willingly does what is required to deliver a superior product
• Able to support multiple projects simultaneously with varying deadlines and stakeholders

Preferred qualifications, skills and capabilities

• Experience writing in the financial, consulting or non-profit sectors
• Design software experience (e.g., Adobe Creative Suite/InDesign)
• Website management and multimedia experience (e.g., video development)

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.