IT Business Analyst

The IT Business Analyst leads mid-level requirements analysis and solution design activities supporting client implementation activities, system enhancements, workflow improvements, and integration efforts.  The role partners with internal teams, external clients, and vendor partners to ensure requirements are clearly defined, documented, and validated across the implementation lifecycle. 

• Lead requirements gathering with internal teams, clients, and vendor partners.
• Create detailed documentation including user stories, functional specs, file specs, and process flows. 
• Support client onboarding and assist with integration requirements and workflow coordination.
• Develop current- and future-state workflow documentation and process maps.
• Facilitate implementation readiness activities, including dependency alignment and risk identification. 
• Participate in planning through go-live, supporting UAT, and project documentation. 
• Validate solutions using defined acceptance criteria; conduct basic data validation using Excel/SQL. 

• Bachelor's degree in IT, Business, or related field preferred, or any equivalent combination of education and or experience.
• Minimum of two (2) years of analysis/analytical work experience in healthcare industry, preferably with health plans. 
• Evidence of proficient analytical and communication skills; ability to lead mid-level analysis work.
• Proficiency with Azure DevOps or Jira for user story and requirements management. 
• Working knowledge of Excel and SQL for data analysis.
• Understanding of system integrations, workflow automation, and implementation processes. 

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts  

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.  

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. 

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.  

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