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Next Generation Inc.

IT Business Transformation Lead/Project Manager

Reposted 21 Days Ago
In-Office
New York, NY, USA
70K-100K Hourly
Expert/Leader
In-Office
New York, NY, USA
70K-100K Hourly
Expert/Leader
Lead IT business transformation initiatives by improving processes, implementing strategies, and collaborating with leadership to enhance operational efficiency.
The summary above was generated by AI

Job Title: IT Business Transformation Lead - Business Process Transformation

  Job Description:* HYBRID REMOTE SCHEDULE (3 DAYS ONSITE / 2 DAYS REMOTE)

  • Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives
  • Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
  • Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk   and opportunities across core business processes
  • Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives   Prepare and present business cases, findings, benefits and recommendations in   various formats and at various levels regarding business units in need of   transformation or BPM 
  • Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and escalate issues to leadership as appropriate.
  • Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
  • Assist with the design and implementation of disciplined score cards in areas needing productivity, service levels, quality, risk levels, and transaction costs
  • Change management experience

Job Requirements:

  • MBA preferred   Minimum 10 years of business experience
  • LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities.
  • Demonstrated analytical capabilities and quantitative skills.
  • Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization.
  • Experience with project management and work plan development.
  • Excellent written, verbal, and digital communication skills, as well as interpersonal skills.
  • Demonstrated ability to work in a high-profile, high-pressure environment effectively.
  • Excellent organizational, facilitation, and presentation skills.
  • Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio.  Prior experience with translating business needs to functional requirement specifications for technology.
  • Prior experience in government agency is a plus.

Job Benefits:

  • Competitive Consultant hourly rate range based on experience, education and geographical location of $70 - $90 hourly USD


Next Generation Inc. New York, New York, USA Office

1330 Avenue of the Americas, New York, NY , United States, 10019

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