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About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team
As an IT DevOps Engineer, you’ll play a critical role in architecting, implementing, and scaling our infrastructure; ensuring resilience, security, and optimal performance across all systems. This role requires a seasoned DevOps expert who excels in designing large-scale systems, automating complex workflows, and leading cross-functional projects that enhance the speed and efficiency of our IT development and deployment processes. You’ll work closely with teams across engineering, IT, and InfoSec to drive IT and Security outcomes using best practices and foster a culture of continuous improvement.
How you’ll make an impact:
- Lead the design and implementation of scalable, highly available, and secure infrastructure to support IT technology tools like Okta, GSuite, Slack, Jamf, and Palo Alto Firewalls.
- Champion a culture of continuous improvement within IT, identifying opportunities for process optimization, automation, and enhanced security across all IT technology systems
- Drive infrastructure automation through Infrastructure as Code (IaC) using tools such as Terraform or Ansible, ensuring reliability, repeatability, and cost efficiency.
- Architect and lead comprehensive observability solutions and incident response that includes logging, tracing, and metrics collection to support IT Engineering and operations, enhancing troubleshooting and performance analysis.
- Collaborate with InfoSec to implement security best practices and drive compliance alignment across IT technologies, including role-based access control, automated compliance monitoring, and vulnerability management.
- Mentor and guide junior engineers in IT DevOps practices, promoting a collaborative culture focused on innovation, performance, and security.
What we’re looking for:
- Minimum requirements:
- 5+ years of experience in DevOps or IT infrastructure engineering, with a proven record in architecting and managing complex, IT-centric systems.
- Experience leading large cross-team initiatives at companies that have gone through periods of rapid business or organizational growth
- Advanced skills in cloud infrastructure (preferably AWS) and Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible.
- Experience in building and managing CI/CD pipelines for automated deployments, security integrations, and compliance workflows.
- Strong scripting skills in languages like Python and Bash for automation and integration tasks.
- Preferred qualifications:
- Extensive experience designing and implementing scalable, resilient IT infrastructure with multiple integrations across cloud providers.
- Experience with large sunset of the following technologies Okta, Google workspace, Jamf, Slack enterprise grid, Workato, sumilogic
- Excellent problem solving skills and ability to work under pressure.
- Relevant certifications such as AWS Certified DevOps Engineer, Okta Certified Administrator, or security certifications (e.g., CISSP).
Position Location - This role is available in the following locations: Remote, San Mateo, Columbus, Austin
Time Zone Requirements - This team operates on the East/West Coast time zones.
Travel Requirements - As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are expected to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.This team has regular on-site collaboration sessions that occur a few days per quarter at various locations in the US. Upstart will cover all travel-related expenses for these meetups.
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
- Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
- Health Savings Account contributions from Upstart for eligible plans
- Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
- Paid time off, sick and safe time, and company holidays
- Paid family and parental leave to support caregiving and major life moments
- Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]
https://www.upstart.com/candidate_privacy_policy
Upstart New York, New York, USA Office
Upstart New York, NY Office
Upstart's newest office in NYC will be opening Summer 2026 in Nomad Tower.
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