This role requires on-site work from our Clifton Park office.
What You'll Do:
Provide outstanding customer service to all end users
Ensure security best practices are central to decision making
Troubleshoot hardware, software, and technology issues
Maintain log and/or list of required repairs and maintenance
Categorize and track IT inventory stock
Load and configure all required software including office applications, e-mail, anti-virus, and internet programs
Perform other duties as required including lifting objects of up to 50 lbs.
Other tasks and responsibilities as assigned
REQUIRED QUALIFICATIONS:
Enrollment or study in Information Technology, or past experience support IT teams
Be familiar with common PC and Mac hardware and software packages
Excellent interpersonal skills and professional demeanor
Must be authorized to work in the United States
At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.
Compensation Range:
USD$20.30 - $25.38Similar Jobs
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory


