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Provide technical support for hardware, software, and network systems; troubleshoot and resolve user issues; maintain and configure systems and networks; implement cybersecurity protocols; install and configure systems and provide end-user support.
This is an exciting opportunity for a technically skilled IT Support Specialist to maintain company systems and provide technical assistance to staff.
This position is remote, if desired.
Key Responsibilities
- Troubleshoot hardware and software issues
- Maintain network systems
- Provide end-user support
- Implement cybersecurity protocols
- Install and configure systems
Skills and Qualifications
- Associate or Bachelor degree in IT or related field
- 2+ years IT support experience
- Knowledge of networking and Windows systems
- Strong problem-solving skills
Benefits
Competitive salary based on experience, $60,000–$85,000
Medical, dental, vision insurance
401(k) with match
Professional certification reimbursement
Paid time off
Job Type: Full-time
Pay: $60,000.00 – $85,000.00 per year
Benefits:
401(k)
Health insurance
Paid time off
Work Location: Remote or On-site
Top Skills
Windows,Networking,Cybersecurity
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
