Junior Claims Analyst

The Junior Claims Analyst will provide support to the group claims team on a day to day basis. This role will also need to develop a working understanding of claim processes and procedures. 

PRINCIPAL ACCOUNTABILITIES: 

• Help with handling claims arising from a variety of classes of business including Casualty, Specialty and Property.  

• Support the investigation and handling of all claims in accordance with company standards and procedures. 

• Help ensure claims systems are kept up to date in a timely manner. 

• Support the promotion of compliance with best practice for all aspects of claims management. 

• Assist Underwriters in renewal meetings as required. 

• Provide feedback to Underwriters from a Claims perspective. 

• Help to ensure all handled claims are properly processed and reserved. Ensures alignment and compliance with Global reserving practices and strategy. 

• Support claims team members in participation of claims audits. 

EXPECTED COMPETENCIES: 

• At least 1 to 2 years prior relevant experience (re)insurance or financial services industry is preferred. 

• Vocational or technical education in addition to prior work experience preferred. 

• Willingness to pursue further education. 

• Applies strong technical skills to achieve results. 

• Obtains feedback, learns from others’ experiences and takes responsibility for honing skills to improve job performance. 

• Regularly shares information and engages in dialogue with manager and peers 

• Ability to work collaboratively within a team environment and multi-task in a timely, accurate manner 

• Consistently meets expectations excels when it matters most and responds quickly and effectively to resolve issues. 

• Remains open to new thinking and ideas, and views situations from multiple perspectives. 

• Knowledge of Microsoft Office applications (Outlook, Word, Excel) 

• Strong mathematical, analytical, and problem-solving skills. 

• Strong communication skills (oral and written)  

• Excellent organisation skills & strong work ethic 

• Willingness to pursue further education e.g. CPCU, AIC etc