Junior Data Analytics & Reporting Specialist (5588)

We are seeking a highly motivated Junior Data Analytics & Reporting Specialist to join our growing analytics and reporting team. This role is ideal for an early career professional with strong learning aptitude, excellent listening and retention skills, and a proactive work ethic. You do not need deep development experience; instead, we are looking for someone eager to build skills in modern analytics tools and automation technologies while supporting the transition of our reporting ecosystem from BusinessObjects to the ARES environment.

• Serve as Tier 1 help desk support for team tools, solutions, and automations.
• Support process streamlining by identifying inefficiencies within Tier 1 workflows and building simple automations or enhancements.
• Contribute to team operational readiness, process improvement initiatives, and user support activities.
• Participate in testing activities for new analytics solutions and automations.
• Monitor and maintain Teams channel announcements, communications, and knowledge-sharing content.
• Assist with light reporting tasks, data validation, and documentation.
• Collaborate with senior analysts and developers to learn Power Apps, Power BI automation, and ARES platform capabilities.
• Provide organized, timely follow-up on assigned tasks, escalating questions or issues appropriately.
• Maintain clear, accurate notes and documentation to support repeatable processes.

Required Skills & Experience 

• Demonstrated capacity to learn rapidly and independently.
• Strong listening skills with excellent retention and follow-through.
• Conscientious, accountable, and reliable work habits.
• Ability to manage tasks with minimal oversight while knowing when to seek assistance.
• Strong communication skills, both verbal and written.
• Customer-service mindset, especially in Tier 1 support interactions.
• Proactive curiosity and interest in automation, efficiency, and modern data technologies.
• Ability to work collaboratively with a multidisciplinary analytics and development team.
• Attention to detail and an organized approach to problem-solving.
• Comfort operating in evolving technical environments and learning new platforms as they emerge.
• Willingness to contribute to documentation, playbooks, and team knowledge repositories.
• Ability to multitask and prioritize in a structured, high-visibility environment.
• Growth mindset with enthusiasm for continuous professional development.

Desired Skills & Experience 

• Basic familiarity with Power BI, particularly automated workflows or refresh processes.
• Understanding of or interest in Power Apps or low/no-code automation tools.
• Exposure to cloud-based analytics environments (e.g., Azure).
• Fundamental comfort with data visualization or structured problem-solving.

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.