Design, implement, maintain and support enterprise infrastructure across on-prem and cloud environments. Build automation for provisioning, troubleshoot complex stacks (virtualization, containers, microservices), ensure security and monitoring, create operational procedures, evaluate vendors/technologies, and provide technical leadership and off-hours support. Mentor others and ensure solutions meet SLA, DR, scalability and security requirements.
Provide advanced and/or cross-technology engineering through all phases of the Technology/Project Life Cycle. Accountable for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Design, implement/install, maintain and administer infrastructure systems including hardware, software and various configurations. Monitor overall performance to proactively identify potential issues and tune appropriately. Perform root cause analysis on failed components and implement corrective measures. Mentor and coach others to establish and improve processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Design and successfully implement overall infrastructure components per project with infrastructure teams, ensuring that overall solution is designed to meet SLA , DR, monitoring, security and scalability needs required by the solution
- Ensure that post-production operational processes/deliverables are well designed and implemented prior to the project moving into the solution support phase
- Generate scripts and templates required for the automatic provisioning of resources, on prem, cloud and distributed
- Discover, install, and execute processes and standards for optimal use of cloud service provider offerings
- Debug technical issues inside a complex stack involving virtualization, containers and microservices
- Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure
- Define and create operational procedures, processes and scripts
- Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
- Assist in the evaluation, selection, and implementation of new technologies to ensure adherence to architecture guidelines
- Evaluate vendor technical and support capabilities
- Provide technical leadership on enterprise work and establishing standards/guidelines
- Design, implement and support multiple moderately complex systems or applications with multiple concurrent users, ensuring control, integrity, and accessibility
- Develop enhanced production monitoring and additional capability
- Support and maintain infrastructure solutions utilizing required tools and technologies
- Provide off-hours support (24 x 7) as required
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- 4+ years of experience in support and/or engineering for the specific technical discipline
- Proven communication and presentation skills to effectively communicate information to customers in all levels of the organization
- Ability to understand company business problems and identify technical solutions
Desired
- Bachelor's Degree Information Systems or related equivalent work experience
- Any experience in diagnosing and resolving complex hardware, software and connectivity problems
- Certification within Infrastructure Discipline
- Ability to coordinate and work on multiple cross-functional base work initiatives and projects
About Us
- Ensure that post-production operational processes/deliverables are well designed and implemented prior to the project moving into the solution support phase
- Generate scripts and templates required for the automatic provisioning of resources, on prem, cloud and distributed
- Discover, install, and execute processes and standards for optimal use of cloud service provider offerings
- Debug technical issues inside a complex stack involving virtualization, containers and microservices
- Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure
- Define and create operational procedures, processes and scripts
- Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
- Assist in the evaluation, selection, and implementation of new technologies to ensure adherence to architecture guidelines
- Evaluate vendor technical and support capabilities
- Provide technical leadership on enterprise work and establishing standards/guidelines
- Design, implement and support multiple moderately complex systems or applications with multiple concurrent users, ensuring control, integrity, and accessibility
- Develop enhanced production monitoring and additional capability
- Support and maintain infrastructure solutions utilizing required tools and technologies
- Provide off-hours support (24 x 7) as required
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- 4+ years of experience in support and/or engineering for the specific technical discipline
- Proven communication and presentation skills to effectively communicate information to customers in all levels of the organization
- Ability to understand company business problems and identify technical solutions
Desired
- Bachelor's Degree Information Systems or related equivalent work experience
- Any experience in diagnosing and resolving complex hardware, software and connectivity problems
- Certification within Infrastructure Discipline
- Ability to coordinate and work on multiple cross-functional base work initiatives and projects
About Us
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
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