The Lead Analyst will manage the analytics lifecycle to drive insights for membership growth and retention, focusing on customer behavior and A/B testing.
Join us on our mission to empower founders and innovators to move faster, live better and access more.
FoundersCard is a global membership community of over 250,000 entrepreneurs, executives, and innovators. Our members enjoy unparalleled access to elite travel perks, business benefits, and a curated network of like-minded leaders—all designed to accelerate their success.
We’re entering an exciting new chapter of growth and innovation, and data is at the heart of it. We’re looking for a Lead Analyst, Member & Product Analytics, to join our growing team. This high-impact role will own the full analytics lifecycle from data exploration to strategic recommendations, and drive actionable insights that fuel our membership growth, retention, and engagement initiatives. This is a senior level individual contributor, with the potential to build and lead a team over time.
What you'll do
- Own customer segmentation and behavioral analytics to uncover patterns, identify opportunities, and influence roadmap priorities across product, marketing, and member experience.
- Build audience models that inform personalized lifecycle marketing, retention campaigns, and upsell opportunities.
- Build and maintain predictive models (e.g., churn risk, LTV) to improve targeting, personalization, and lifecycle marketing effectiveness.
- Define, implement, and analyze A/B and multivariate tests across the member journey to inform product and growth decisions.
- Analyze member engagement trends and uncover drivers of churn, reactivation, and loyalty; develop strategies to improve retention and engagement.
- Develop and manage dashboards and reporting frameworks that provide real-time visibility into KPIs and core funnel metrics.
- Work cross-functionally to ensure reliable, accurate data sources and deliver insights that influence senior-level decision-making.
- Help shape our analytics culture and build foundational practices for a future analytics and data science team.
What we're looking for
- 6–10+ years of analytics experience, ideally in a membership, subscription, or loyalty-driven business.
- Strong expertise in segmentation, LTV modeling, retention analysis, and growth experimentation.
- Advanced proficiency in SQL, product analytics, and data visualization tools (such as Looker).
- Familiarity with Python or R for predictive modeling is a strong plus.
- Strong statistical knowledge and experience with A/B testing and experimental design.
- Ability to work independently, prioritize projects, and thrive in a fast-paced, entrepreneurial environment.
- Confident communicator who can present insights and recommendations to senior leadership.
- Bonus: Experience building or managing analytics teams.
What's In it for you
- A pivotal role in optimizing and improving a premium product experience for 250K+ members
- The opportunity to drive key business decisions through well informed data analysis
- A high-impact role in a lean, profitable, founder-led company with real momentum
- Opportunity to build a team as we scale
- Competitive compensation plus comprehensive benefits
- Free lunch and snacks in our Midtown NYC office every day
Top Skills
Looker
Python
R
SQL
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