Lead, Business Operations

At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work. 

 The role of the Business Operations Lead is to help drive business operations, supporting the Chief Marketing Officer and the broader Global Marketing team as well as the North America Sales Team in a variety of functional areas. This person will be a key player in the relationship between Marketing and Sales. Your role as the Lead, Business Operations will report into the Business Operations Manager, and you will work alongside them, as well as cross functional partners, to drive strategic and scalable growth for the company.  

Business Operations Responsibilities supporting Marketing and Sales include, but not limited to the following:

• Work closely with the Business Operations Manager to ensure strong alignment across marketing and sales teams, driving cohesive strategy, execution, and performance

• Collaborate with the Business Operations manager and cross-functional teams on ad hoc projects 

• Manage and organize cross-functional projects or initiatives; bring together important stakeholders and help drive decisions 

• Analyze business performance data to identify trends, insights, and opportunities for operational improvement

• Gather and synthesize inputs across teams, transforming them into digestible, visually compelling outputs for stakeholder consumption

• Support leadership with ad-hoc analysis and data-driven recommendations

• Identify inefficiencies in processes and implement solutions that improve performance and scalability

• Coordinate meeting preparation and compile and distribute thorough meeting notes with clear action items and owners

• Prepare and distribute reports and provide administrative support for quarterly business reviews

• Local office and mailing responsibilities for territory HQ offices and notices

• Communicate with internal and external contacts to ensure that all projects are being executed in a timely manner 

• Monitor and analyze the funnel, identifying trends, gaps, and opportunities for optimization

• Collaborate with HR team to ensure needs are met and internal approval processes, signatures, and local document management are being followed

• Lead team communications for regional connection moments, communication channels and All Hands preparing agenda, deck, and recognition

• Organize and manage a complex calendar for the Chief Marketing Officer and broader global marketing team function

• Assist with travel arrangements and monthly expense reporting

•  Have 2+ years of proven experience in Sales or Marketing, preferably in a business operations or strategy position

• Work tactically, quickly and efficiently to support senior leadership

• A proven problem solver and able to make creative, forward-looking decisions

• Excellent Microsoft Excel and Powerpoint skills (as well as Google Sheets and Google Slides)

• Excellent project management skills

• Excellent communication skills and ability to manage complex projects with many cross-functional stakeholder

• Strong organizational skills with the ability to manage detailed execution while maintaining a big-picture perspective

• Ability to work with executives and senior stakeholders

Base Pay: $30 to $40 per hour

Incentive Compensation: WeWork employees are eligible to participate in an incentive plan specific to their role. Your recruiter will detail what incentive plan is applicable to this specific role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, which will be made available to you after commencing employment. WeWork reserves the right to amend its incentive plans, and nothing in this job requisition or any other document creates a right to a specific incentive plan payment.

Benefits: Full-time employees are eligible for comprehensive benefits (subject to the terms of applicable plans/policies/agreements, which will be made available to you after commencing employment), including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance.

Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

WeWork is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law. WeWork is also proud to be an affirmative action employer with respect to veterans and individuals with disabilities.