Lead Customer Insights and Data Analyst

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Job Description:

The Data Analyst role is to deliver a the final business solution to the operations team through a Power BI Experience . The Data Analyst's technical skills will be put to the test as they shape data into a crispy design through a smooth user experience. The Data Analyst is expected to be a domain expert of supply chains and their use cases. This position will work on cutting edge data technology as a key user on Ryder's Azure Data Lake driving the analytics initiatives as an expert in this field. Design critical analytical dashboards, reports and queries to drive strategic business decisions, ad-hoc analysis and identify descriptive and prescriptive solutions for internal Ryder teams and external customers. Dig deep into the core issues of business problems in order to drive a solution that gets at the heart of the causative problem. On this team, the Data Analyst will get the chance to be the expert of supply chain solutions, collaborating with Data Analysts and Scientists, using all the skills in order to exploit data to drive the business forward. This will push the envelope of what is possible within the big data space; streaming live data into a data lake and experimenting with data in the data sandbox.

• Develop Dashboards by understanding business needs, interpret the integrated data and translate this into usable visualizations to drive business decisions, interpreting results and how to utilize the dashboards.
• Engage the business, evaluating their needs and ad-hoc requests to prioritize efforts creating new innovative solutions.
• Coach, mentor and learn from the upcoming generation of product experts demonstrating thought leadership across disciplines and domains to facilitate consensus, buy-in and adoption.
• Enhance data maturity and integration to standardize the core value add functionality enabling a multiplier effect.
• Challenge the status quo and help guide entrepreneurial innovation in both analytical products and the curation of new data sources elevating analytics beyond data reporting and dashboarding to the delivery actionable insights.
• Knowledge of the Ryder Business, understanding the complexity of the supply chain world and the role that data has within this ecosystem.

• Performs other duties as assigned.

• Experience developing BI solutions with tools like: • Power BI • Tableau, Required
• Exposure using tools like: • ETL tools (Alteryx or SSIS) • Data manipulation tools (SQL) • Object oriented development stacks (.net), Preferred
• Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms, Required
• Support product innovation, working closely with technology throughout the build, test, and release of the product using agile methodologies., Required

• Bachelor's Degree in Supply Chain, Data Analytics or equivalent, Required
• Master's Degree in Supply Chain, Data Analytics, MBA or equivalent, Preferred
• 6 years or more in Applied Project(s) experience: Experience in demonstrating, digital transformation, data management in an educational/project., Required
• 6 years or more in Experience in creating dashboards for diagnostic analysis across the business. Experience working in a cloud environment., Required
• 4 years or more in Works in an individual contributor role as a key member of the team that others rely on., Required
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Job Category

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

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