Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.
Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance; HSA, FSA; 401(k) with immediately vested company match; PTO/Sick Leave, 11 paid federal holidays, parental leave; tuition and training reimbursement; a referral bonus program; and life management programs.
At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!
This position is designated as work-from-home.
Description:
Key Responsibilities
- Own the platform architecture: Design and evolve cloud-native, multi-tenant, secure platform components (APIs, services, eventing, data pipelines, shared libraries).
- Lead the team: Mentor engineers, lead code/design reviews, improve engineering practices, and drive continuous improvement.
- Build platform capabilities: Authentication/authorization, service discovery, configuration, observability, feature flags, rollout/rollback tooling, and developer experience (DX) pipelines.
- Reliability at scale: Implement SLOs/SLIs, error budgets, and chaos/resiliency testing; drive performance benchmarking and capacity planning.
- Security by design: Champion secure coding, secrets management, dependency hygiene, and compliance needs (e.g., SOC 2, HIPAA, PCI—depending on domain).
- Cloud & infra automation: Infrastructure as Code (IaC), CI/CD pipelines, environment strategy, container orchestration, ephemeral environments.
- Data platform collaboration: Partner with data teams on streaming (e.g., Kafka), warehousing, schema governance, and data contracts.
- Technical strategy: Evaluate build vs. buy, set platform roadmaps, deprecate legacy systems, and guide modernization.
- Cross-functional collaboration: Work closely with product engineering, SRE, security, QA, and architecture to deliver platform capabilities that product teams love.
- Incident leadership: Lead severity incidents, postmortems, and drive preventive improvements.
Required Skills and Qualifications
- 7–10+ years of software engineering experience, with 2–4+ years in platform, infrastructure, or distributed systems roles referred
- Expert in at least one backend language (e.g., C#/.NET, Java/Kotlin, Go, Node.js, Python).
- Strong with cloud (AWS/Azure/GCP), containers (Docker, Kubernetes), CI/CD (GitHub Actions/Azure DevOps/GitLab CI/Jenkins).
- Hands-on with IaC (Terraform, Pulumi, or ARM/Bicep) and environment management.
- Solid understanding of distributed systems concepts: idempotency, backpressure, eventual consistency, retries/circuit breakers, caching.
- Proven experience designing observability (logging, metrics, tracing) with tools like OpenTelemetry, Prometheus/Grafana, ELK, Datadog, or New Relic.
- Experience leading projects, mentoring engineers, and collaborating across teams.
- Clear, concise communication and stakeholder management.
- Experience with event-driven architectures, Kafka/PubSub, or service mesh (Istio/Linkerd).
- API design expertise (REST/GraphQL/gRPC), versioning, and contract testing (PACT).
- Security depth: OAuth2/OIDC, mTLS, policy-as-code (OPA), secrets management (Vault/SM/Key Vault).
- Data platform familiarity: CDC, streaming ETL, lakehouse/warehouse patterns.
- Reliability practices: SRE, SLOs/error budgets, chaos engineering.
- Regulated environments (e.g., SOC 2, HIPAA, PCI-DSS, FedRAMP) and audit-readiness.
- Performance profiling and cost-optimization at scale.
Citizenship or Work Authorization Required:
- Ability to attain Federal Government Position of Trust.
- Must be a U.S. citizen
- Must pass a background investigation.
- A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution fulfills the educational requirement .
Preferred Education & Experience:
- Commensurate experience in IT and in new and related older technology that directly relates to the required area of expertise. Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current pay range is: $86,000-$120,000
Essential Job Function Physical Requirements: The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.
To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.
Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.
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