The Lead Product Commercial Marketing Manager is a strategic, career-oriented professional responsible for developing and executing integrated go-to-market strategies that drive gross adds, reduce churn, improve customer engagement, and grow ARPU. This role owns the end-to-end product marketing lifecycle for their assigned domain, translating market and customer insights into actionable campaigns while managing critical cross-functional relationships to ensure aligned, on-time, and successful delivery of business outcomes. As a subject matter expert, the Lead Product Commercial Marketing Manager establishes best practices, mentors less experienced team members, and operates with a high degree of autonomy on complex, broad-scope initiatives.
Here’s what you’ll do:
Strategy & Campaign Development
- Lead the development and execution of integrated product marketing campaigns across multiple channels (digital, retail, paid/owned/earned media, lifecycle/CRM, etc.).
- Establish product positioning and messaging strategies that drive customer acquisition, retention, and lifetime value.
- Design and implement customer segmentation and targeting strategies to optimize campaign relevance and performance.
- Develop testing roadmaps (A/B, multivariate) to continuously optimize messaging, offers, and channel mix.
Cross-Functional Leadership & Project Management
- Manage relationships with cross-functional partners (Product, Sales, Care, Analytics, Creative, Legal, Finance) to ensure strategic alignment and on-time delivery.
- Own project timelines, manage dependencies, and proactively resolve roadblocks that could impact schedules or milestones.
- Communicate campaign status, results, and risks to leadership and incorporate feedback into ongoing execution.
- Lead small projects independently or drive substantial portions of larger organizational initiatives.
Market & Competitive Intelligence
- Develop comprehensive competitive analysis and market intelligence reports to inform product and marketing strategy.
- Monitor market trends, customer behavior, and competitor activity to identify opportunities and risks.
- Translate research and analytics into clear, actionable recommendations for stakeholders.
Performance Analysis & Optimization
- Track and report on campaign performance against KPIs (gross adds, churn, ARPU, engagement).
- Leverage marketing automation and analytics platforms to measure effectiveness and iterate on strategy.
- Apply testing best practices to validate hypotheses and scale what works.
Mentorship & Best Practices
- Serve as a subject matter expert for the product marketing domain.
- Establish and document best practices for the broader marketing organization.
- Provide regular guidance, coaching, and mentoring to less experienced team members.
What you’ll need to be successful:
Required
- 3 – 5 years of experience in product marketing, brand marketing, or related field.
- Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience).
- Demonstrated experience leading integrated, multi-channel marketing campaigns.
- Advanced knowledge of marketing automation platforms and fundamentals (e.g., Salesforce Marketing Cloud, HubSpot, Braze, Marketo).
- Strong working knowledge of analytics platforms and ability to translate data into strategic insight (e.g., Google Analytics, Adobe Analytics, Tableau).
- Proven ability to manage complex, cross-functional projects with minimal oversight.
- Strong written and verbal communication skills, including experience presenting to leadership.
- Experience with customer segmentation, targeting, and testing methodologies (A/B/multivariate testing).
Preferred
- Experience in B2B Marketing and Cross Functional Partnerships.
- Experience in telecom, subscription services, or a related consumer-facing industry.
- Familiarity with churn reduction, retention, and ARPU-growth strategies.
- Experience mentoring or informally leading junior team members.
- Project management certification or equivalent experience (e.g., Agile/Scrum familiarity).
Core Competencies
- Strategic thinking with a bias toward execution.
- Strong stakeholder management and influence without direct authority.
- Analytical rigor paired with creative problem-solving.
- Comfort operating independently in ambiguous, fast-paced environments.
May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.
This is a remote position that can be located anywhere in the United States, with the exception of Alaska. #LI-Remote
A career with us comes with big rewards:
DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.
The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
DIRECTV WAGE ZONES: $111,122 - $201,653
Low (N1): $111,122 - $166,583
Mid (N2): $116,970 - $175,350
High (N3): $128,667 - $192,885
Top (N4): $134,516 - $201,653
Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.
Apply today!
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