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Artificial Intelligence • Machine Learning • Mobile • Other • Social Impact • Software • App development
Develop and manage educational materials and projects for internal and external stakeholders. Provide direct educational support to cross-functional teams, scale and improve internal training, and collaborate with Operations, Policy, and Product to ensure materials reflect current policies, product changes, and legal/regulatory standards.
Artificial Intelligence • Machine Learning • Mobile • Other • Social Impact • Software • App development
The Head of Product & Tech Operations will oversee the product development lifecycle, drive execution and planning, lead technical program management, and operationalize innovation with a focus on AI tooling enablement.
Top Skills:
Ai ToolingProduct Development LifecycleSoftware Development Lifecycle
Artificial Intelligence • Machine Learning • Mobile • Other • Social Impact • Software • App development
Drive organizational strategy as a trusted advisor, lead complex org design and change initiatives, and enhance talent strategies. Coach leaders, manage employee relations, and leverage data insights for decision-making.
Hinge is the dating app designed to be deleted
In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.
About the Role
Every match on Hinge starts with a decision about who to show and when. As Lead Product Manager for our Recommendations team, you’ll guide the system behind those decisions, shaping how daters experience discovery on the app. This is a high-impact IC leadership role where you’ll create a recommendations system that’s thoughtful, inclusive, and aligned with how people actually want to date.
Responsibilities
- Define the product strategy. Set the long-term vision for recommendations, secure executive alignment, and bring clarity to a space that touches nearly every team and user.
- Own the roadmap. Translate strategy into a clear, focused roadmap. Prioritize the most important work, make smart tradeoffs, and keep partners aligned as priorities evolve.
- Communicate with clarity and influence. Own the narrative around plans, priorities, and decisions, whether you’re reviewing tradeoffs with an engineer or presenting next steps to executive leadership.
- Develop features that shape dating. Own and evolve how we model, rank, and personalize recommendations. Lead your team through the full product development cycle, from research to concept to experiment to launch. Partner with UI-focused product and design teams to build a discovery experience that feels useful, personal, and emotionally intuitive.
- Make decisions grounded in insight. Use experiments, behavioral data, and research to guide decisions, while navigating ambiguity and imperfect signals. Partner with data science and research to understand how the system is performing and where to focus next.
- Collaborate across Hinge. Work with Growth, Trust & Safety, Marketing, and other teams to make sure recommendations feel integrated and aligned with the broader product experience.
- Champion fairness and integrity. Recommendations shape visibility and connection. Ensure the system reflects Hinge’s values, avoids unintended bias, and supports an experience that feels safe and equitable for everyone.
What We're Looking For
- 6+ years of product management experience, ideally on personalization, recommendations, or other ML-powered consumer products
- Technical background or deep familiarity with the nuts and bolts of machine learning and AI
- A track record of building and improving consumer products at scale
- Experience partnering with engineering, data science, and research
- Strong communication skills, especially when translating complex ideas to non-technical audiences
- Comfort with ambiguity and making principled calls in high-impact spaces
- Curiosity about dating and the human side of product development
- An interest in the fairness, ethics, and inclusivity of algorithmic systems
As a member of our team, you’ll enjoy:
401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.
At Hinge, our core values are…
Authenticity: We share, never hide, our words, actions and intentions.
Courage: We embrace lofty goals and tough challenges.
Empathy: We deeply consider the perspective of others.
Diversity inspires innovation
Hinge is an equal-opportunity employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please let your Talent Acquisition partner know.
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Hinge New York, New York, USA Office
Our office is located in the beautiful Meatpacking district. We're steps away from the Whitney Museum of American Art and the High Line and near Chelsea Market. You'll not only fall in love with us, but with our office.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
