Handle inbound warm leads for pet insurance, assess customer needs, recommend coverage, guide enrollment, maintain accurate documentation and compliance, meet enrollment targets, and support customers via phone, email, and chat.
Job Description:
Healthcare Agent Licensed - Pet Insurance (Remote)
Pay Rate: $21.00/hour
Location: Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas)
Do you have a passion for helping animals and hold an active Property & Casualty Insurance license? Join Chewy Insurance Services and help pet parents protect their beloved companions through comprehensive pet insurance coverage and exceptional customer service.
We are seeking dynamic and motivated individuals to join our team as Healthcare Agent Licensed Trainee. In this role, you will educate pet parents, guide them through enrollment, and ensure they select the coverage options that best meet their needs.
Why Join Chewy Insurance Services
Important:
Applicants must provide complete and transparent information regarding any criminal background history on their pre-employment application, including misdemeanors, felonies, and dropped charges.
If you are a licensed insurance professional who is passionate about helping pet parents and interested in building a meaningful career in pet health protection, we encourage you to apply.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Healthcare Agent Licensed - Pet Insurance (Remote)
Pay Rate: $21.00/hour
Location: Remote (Must reside in one of the following states: Arizona, Florida, Kentucky, or Texas)
Do you have a passion for helping animals and hold an active Property & Casualty Insurance license? Join Chewy Insurance Services and help pet parents protect their beloved companions through comprehensive pet insurance coverage and exceptional customer service.
We are seeking dynamic and motivated individuals to join our team as Healthcare Agent Licensed Trainee. In this role, you will educate pet parents, guide them through enrollment, and ensure they select the coverage options that best meet their needs.
Why Join Chewy Insurance Services
- Competitive pay and benefits
- Opportunity to make a meaningful impact for pet families
- Career growth within a rapidly expanding sector
- Supportive and collaborative team culture
- Respond to inbound warm leads from pet parents interested in pet insurance policies
- Use a consultative approach to assess customer needs and recommend appropriate coverage
- Educate customers on policy details, coverage options, and benefits
- Confidently and empathetically address objections to build trust
- Guide customers through the enrollment process and ensure accurate documentation
- Meet or exceed enrollment targets while maintaining regulatory compliance
- Utilize internal systems to provide a seamless customer experience
- Collaborate with insurance partners and maintain knowledge of Chewy's pet insurance offerings
- Handle healthcare and customer service inquiries via phone, email, and chat as needed
- Active Property & Casualty Insurance license in your home state (required)
- Ability to obtain and maintain non-resident licensure in all 50 U.S. states
- Ability to pass a background check, additional insurance screenings, and fingerprinting as required
- 2+ years of insurance sales experience preferred
- 2+ years of customer service experience
- Strong consultative selling and objection-handling skills
- Excellent communication skills
- Familiarity with pet insurance or the broader insurance industry is a plus
- Comfortable using multiple systems for data entry and customer interaction
- Flexibility to work shifts, including evenings, weekends, and potential overtime
- Three weeks of virtual training
- Monday through Friday
- 9:00 AM - 5:30 PM ET
- Reliable wired internet connection (minimum 30 Mbps download / 10 Mbps upload)
- Dedicated, distraction-free workspace
- Cell phone or tablet for two-factor authentication
- Ability to receive SMS messages and phone calls
- Compliance with insurance licensing location requirements
Important:
Applicants must provide complete and transparent information regarding any criminal background history on their pre-employment application, including misdemeanors, felonies, and dropped charges.
If you are a licensed insurance professional who is passionate about helping pet parents and interested in building a meaningful career in pet health protection, we encourage you to apply.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Similar Jobs at Chewy
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Manage end-to-end non-inventory procurement for fulfillment centers including purchasing corrugate, shipping materials, and consumables. Maintain stocking strategy and DOH targets, perform counts, manage purchase requests, monitor vendor performance, ensure budget and policy compliance, and support site audits, 6S, and cross-functional coordination.
Top Skills:
Erp PlatformsExcelMS OfficeProcurement Systems
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Provide high-level veterinary nursing care including anesthesia monitoring, dentistry, blood transfusions, wound care, catheter placement, and patient monitoring. Support team training, inventory and pharmacy controls, PIMS administration, client communication, SOP compliance, and clinic cleanliness. May work weekends and occasional travel.
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Provide remote customer support via phone and digital channels: answer product and order questions, research and resolve issues, set follow-ups, collaborate with teammates via Zoom/Slack, and maintain confidentiality and quality in a fast-paced environment.
Top Skills:
HeadsetOktaOkta VerifySlackWebcamZoom
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
