Manage Oracle financial systems, provide project management, training, and application support, and lead operations and team management across geographies.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Analysis
Overview
The Global Business Solutions Center Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application and end-user support. The team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills.
The primary responsibility will be the support of both Oracle financials modules and related applications. The ideal candidate will demonstrate strong leadership skills and strong functional knowledge of Oracle e-Business Suite and related applications. In this role, you will collaborate with technical staff, application end-users, business owners, and external vendors. As the ideal candidate, you'll showcase robust functional knowledge across the Source to Pay process area.
Role
Manage system enhancements, projects, strategy, setups & system support for assigned Oracle e-Business Suite modules, and other related tools and applications
Lead Operations and be the POC for any Operations questions from different business owners.
Partner with key business users to provide application overviews (including new functionality), assess automation opportunities and/or provide system training as needed.
Collaborate with internal technical teams to facilitate and test issue resolution.
Provide ongoing Production Support - including monitoring of tickets, status communication & escalation.
Lead in the definition and development of project requirements to provide a recommended solution.
Ensure successful project delivery including planning, schedule adherence, status reporting, escalations, testing, user approval, final corrections, and appropriate documentation.
Lead evaluation efforts for new products and/or functionality based on business requirements.
Ensure configuration and training documentation are updated for application changes or new functionality.
Complete testing efforts timely related to application patching, upgrades, modifications, etc.
Direct and Indirect management of staff and/or consultants across geographies and time zones.
Provide leadership, direction and supervision to staff, including their training and objective setting.
Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results.
Perform strategic planning; financial planning; administration and management of team.
All About You
Bachelor's degree in Accounting, Finance, or Information Systems.
MBA and/or CPA preferred.
Functional knowledge of Oracle e-Business Suite version 12 core financial modules
Ability to quickly engage and influence business partners - driving change in the organization
Proficiency with MS Office applications
Knowledge of key Project Management methodologies & tools - Microsoft Projects and Visio preferred
Excellent written & verbal communication skills required - with the ability to effectively communicate & develop strong relationships within a multinational organization
Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects
International & Domestic travel may be required
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $122,000 - $207,000 USD
Purchase, New York: $140,000 - $238,000 USD
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Analysis
Overview
The Global Business Solutions Center Financial Systems team acts as consultants supporting the Shared Services Organization and other Mastercard business owners through support of key systems by providing project management, application and end-user support. The team is built upon strong contributors with leadership abilities, consulting mindsets and strong project management skills.
The primary responsibility will be the support of both Oracle financials modules and related applications. The ideal candidate will demonstrate strong leadership skills and strong functional knowledge of Oracle e-Business Suite and related applications. In this role, you will collaborate with technical staff, application end-users, business owners, and external vendors. As the ideal candidate, you'll showcase robust functional knowledge across the Source to Pay process area.
Role
Manage system enhancements, projects, strategy, setups & system support for assigned Oracle e-Business Suite modules, and other related tools and applications
Lead Operations and be the POC for any Operations questions from different business owners.
Partner with key business users to provide application overviews (including new functionality), assess automation opportunities and/or provide system training as needed.
Collaborate with internal technical teams to facilitate and test issue resolution.
Provide ongoing Production Support - including monitoring of tickets, status communication & escalation.
Lead in the definition and development of project requirements to provide a recommended solution.
Ensure successful project delivery including planning, schedule adherence, status reporting, escalations, testing, user approval, final corrections, and appropriate documentation.
Lead evaluation efforts for new products and/or functionality based on business requirements.
Ensure configuration and training documentation are updated for application changes or new functionality.
Complete testing efforts timely related to application patching, upgrades, modifications, etc.
Direct and Indirect management of staff and/or consultants across geographies and time zones.
Provide leadership, direction and supervision to staff, including their training and objective setting.
Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results.
Perform strategic planning; financial planning; administration and management of team.
All About You
Bachelor's degree in Accounting, Finance, or Information Systems.
MBA and/or CPA preferred.
Functional knowledge of Oracle e-Business Suite version 12 core financial modules
Ability to quickly engage and influence business partners - driving change in the organization
Proficiency with MS Office applications
Knowledge of key Project Management methodologies & tools - Microsoft Projects and Visio preferred
Excellent written & verbal communication skills required - with the ability to effectively communicate & develop strong relationships within a multinational organization
Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects
International & Domestic travel may be required
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $122,000 - $207,000 USD
Purchase, New York: $140,000 - $238,000 USD
Top Skills
Microsoft Projects
MS Office
Oracle E-Business Suite
Visio
Mastercard New York, New York, USA Office

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