Manager, Campaign Effectiveness - UCAN (Client Services)

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

As a Manager on the Ads Measurement Team (Client Services), you will lead a multi-vertical pod responsible for delivering best-in-class campaign measurement solutions to Netflix’s advertising clients. You’ll directly lead a team of Measurement Specialists, empowering them to grow in their careers and excel as trusted advisors to clients. You will be a champion for a client-first approach, ensuring your team provides true end-to-end ownership of campaign measurement. You will also be the Informed Captain for shaping each vertical narrative within your pod, driving focus and thought leadership for our measurement offerings.

• Manage, coach, and inspire a team of Measurement Specialists, fostering their professional growth and enabling them to deliver exceptional client service and measurement expertise.

• Oversee the creation and evolution of the measurement narrative for each vertical, ensuring insights and learnings are synthesized into compelling stories that drive value for clients and inform Netflix’s go-to-market strategy.

• Ensure your team acts as true end-to-end owners of campaign measurement, providing hands-on, consultative support to clients throughout the study lifecycle and maintaining a relentless focus on client goals.

• Partner with Key Accounts where there are relevant deliverables included in NPPs, such as pre-campaign insights, learning agendas and best practices.

• Guide the execution of outcome driven first- and third-party measurement studies (e.g., brand lift, conversion lift, sales impact), and identify opportunities to improve operational efficiencies through documentation, automation and project tracking. 

• Partner with the Scaled Solutions to ensure Client Services team readiness and enable a clear handoff as we move 1P and 3P measurement products out of Alpha/Beta and into GA.

• Collaborate closely with Sales Directors to ensure both Sales teams and Ads Measurement Specialists are operating with focus on the highest-impact opportunities for the business.

• Support Client Partners on Key Accounts, by engaging with client side stakeholders on the analytics, measurement, and research teams to ensure alignment with the evolving measurement needs of client and vertical
   

• 8+ years of experience in media measurement, preferably within streaming, digital, or TV environments; cross-platform experience is a plus.

• Demonstrated expertise in causal measurement methodologies (e.g., conversion lift, brand lift, geo lift, matched market testing, multi-cell testing, A/B testing).

• Proven people management skills, with a track record of coaching and developing high-performing teams.

• Deep knowledge of the advertising landscape and measurement across media channels and buying methods.

• Strategic thinker who can connect the dots across projects, see the big picture, and dive into the details when needed.

• Passionate about delivering for clients, with a consultative, solution-oriented approach.

• Strong collaborator who thrives in cross-functional, diverse, and international environments.

• Open-minded, innovative, and unafraid to challenge the status quo to drive continuous improvement.

• Skilled at translating data into actionable insights and clear narratives for diverse audiences.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.