Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
Zocdoc’s greatest asset is our people. As an Enterprise Sales Manager, you will lead a team of Sales Associates responsible for generating a strong, consistent pipeline across our large provider group and mid-market segments. You will coach and develop early-career sellers within a structured sales motion, driving measurable improvements in individual performance and enterprise pipeline outcomes. Success in this role is defined by your ability to consistently elevate team performance, deliver clear, data-driven impact within established processes, and develop high-potential talent into more senior roles such as Sales Executive, Account Executive, and Onboarding.
You’ll enjoy this role if you are…
- The kind of person who builds a culture of high performance and impact by establishing trust with their teams
- Able to work in a fast paced, high pressure environment, while driving results and getting things done
- The kind of leader who loves to roll your sleeves up, lead by example, and stay close to the work
- A relationship builder, who’s passionate about the healthcare industry and Zocdoc’s role in making it better for the patient
- Serious about your work, but not about yourself. Let’s face it - the way things are going, you kind of need a sense of humor
Your Day to Day
- Consistently driving strong results at the top of the funnel
- Digging into metrics and salesforce to uncover opportunities and trends; delivering those valuable insights to inform process improvements.
- Actively seeks ways to raise the performance bar at all times.
- Appropriately balancing quality and quantity leading indicators.
- Driving results through repeatable and scalable processes.
- Lead, motivate, and coach Sales Associates to support ongoing skill development and career progression.
- Foster an innovative, autonomous mindset among reps, empowering them to take ownership of results.
- Understand individual motivations and tailor coaching approaches to drive performance while developing future Sales Executives, Account Executives, and Onboarding talent.
- Invest intentionally in team culture by rallying a distributed team around impact, mission, and shared priorities, while strengthening collaboration and belonging.
- Increase win rates by evolving sales processes and presentations, including developing new scripting, creating sales content, and partnering cross-functionally.
- Partner closely with the BoF team to build meaningful territory-based relationships and generate pipeline.
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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Zocdoc New York, New York, USA Office
568 Broadway, New York, NY, United States, 10012
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