Manager, Fraud

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

The Manager, Fraud is responsible for overseeing the organization's Fraud Management team and developing strategies to minimize financial fraud risk. This pivotal role ensures the security and integrity of our financial operations by implementing up-to-date detection tools, conducting detailed risk analyses, and maintaining the highest standards of compliance with industry regulations. As a team lead, the Manager, Fraud will mentor staff, manage cross-departmental collaboration, and drive initiatives that protect customer assets and company resources.

Duties/Responsibilities

• Design and implement comprehensive fraud prevention strategies that align with the company's business objectives.

• Regularly update the fraud management framework to incorporate new technologies and address emerging trends.

• Lead, mentor, and expand the fraud prevention team.

• Develop training programs to enhance team skills and knowledge.

• Manage daily operations, ensuring clarity in role assignments and adherence to company standards.

• Oversee the monitoring and analysis of transactions to detect and prevent fraudulent activities.

• Develop systems and processes for effective fraud detection and reporting.

• Coordinate with IT and security teams to implement robust fraud detection tools that integrate with existing company systems.

• Ensure all fraud prevention measures comply with applicable laws, regulations, and standards.

• Prepare and present detailed reports on fraud activities, risks, and the effectiveness of prevention strategies to senior management.

• Liaise with external regulators and advisors to ensure best practices in fraud prevention.

• Conduct comprehensive risk assessments and audits to identify vulnerabilities.

• Develop and implement risk management protocols to mitigate identified risks.

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Education and/or Experience

• Bachelor’s degree in Finance, Criminal Justice, Business Administration, or a related field (or equivalent work experience) required

• 7+ years in a fraud prevention role within a financial services environment, including 3+ years in a managerial or supervisory capacity.

• FINRA Series 7 and 24 license(s) required

• Certified Fraud Examiner (CFE) or similar certification required.

Required Skills/Abilities

• Analytical Skills: Excellent ability to analyze complex data to extract actionable insights. Capable of interpreting and implementing strategies based on statistical findings.

• Leadership Skills: Strong leadership capabilities with a proven track record in team development and management. Ability to inspire and motivate others.

• Communication Skills: Exceptional interpersonal and communication skills, capable of effectively articulating complex issues to stakeholders at all levels, including non-technical audiences.

• Technical Skills: High level of proficiency in fraud detection software and anti-fraud safeguards. Familiar with AI and machine learning applications for fraud detection.

• Problem-solving Skills: Excellent problem-solving skills with a keen ability to develop innovative solutions to prevent fraud.

• Attention to Detail: Meticulous attention to detail with an ability to spot irregularities and inconsistencies in data or processes.

• Integrity: High ethical standards and integrity in handling confidential information and dealing with sensitive issues.

Work Environment

• This job operates in a hybrid, office environment 3 days per week.

#compliance #full-time #mid-senior #LI-MJ1 #APEX

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.