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Manager, NAM Network Services

Reposted 2 Hours Ago
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Hybrid
Harrison, NY
133K-239K Annually
Mid level
Hybrid
Harrison, NY
133K-239K Annually
Mid level
The Manager, NAM Network Services will support and drive network services strategy and initiatives, collaborating with stakeholders to ensure effective execution and customer success across the NAM region.
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, NAM Network Services
Job Title: Manager, NAM Network Services
Overview
The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, and insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers, acting as a critical part of our business growth. Representing over a third of Mastercard revenues, Services is a key differentiator for Mastercard.
The Network Services team focuses on further optimizing the Mastercard network to accelerate sales activities and drive value for our customers at scale. We are seeking a Manager, NAM Network Services who will support the delivery and growth of our network services business, working in close conjunction with regional stakeholders to define and execute our network services strategy. The role will directly report into the Director, NAM Network Services.
Team: NAM
Location: Purchase, NY
Role:
This position will be a critical part of our NAM Network Services team, contributing to the delivery and growth our network services business across the NAM region. Working in close partnership with regional stakeholders and the broader network service team, you will help deliver on the short-term goals for the region while positioning us for long-term success and continued growth.
Responsibilities include, but are not limited to:• Supporting the end-to-end lifecycle for a subset of network initiatives, including origination and analysis, program and proposal development, socialization and syndication, client interaction, development and articulation of our customer success approach, and execution• Working closely with the Network Services Analytics and Optimization team to conduct financial analysis and modelling for new initiatives and proposed changes to existing programs• Collaborating closely with customer success teams to define and implement customer success approaches for network initiatives• Contributing to the development our network services strategy, including identification of future opportunities, refinement of best practices, and implementation of sustainable growth approaches• Building trust-based relationships with key stakeholders including global and regional product, account management, sales teams, legal teams, finance teams, and customer success, amongst others
All About You:• Self-directed and motivated: aptitude in leveraging greater ambiguity and less well-defined processes to drive results; being a self-starter and proven ability to excel in a fluid environment • Demonstrated ability to learn and adapt rapidly within new environments• Strong track record of execution; demonstrated ability to manage complex programs and ensure delivery• Ability to accept ambiguity and work in a fast-paced, innovative environment• Strong analytics and quantitative skills: comfort in working with data and demonstrated ability to identify key findings• Demonstrated ability to develop relationships with key stakeholders• Strong written and verbal communication skills
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
Purchase, New York: $153,000 - $229,000 USD
Arlington, Virginia: $153,000 - $229,000 USD
Atlanta, Georgia: $133,000 - $199,000 USD
Chicago, Illinois: $133,000 - $199,000 USD
Miami, Florida: $133,000 - $199,000 USD
New York City, New York: $160,000 - $239,000 USD
O'Fallon, Missouri: $133,000 - $199,000 USD

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