The Manager of Practice Solutions leads a team to drive Google Workspace growth, manage vendor collaboration, optimize resources, and enhance customer relationships.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job Summary
* The Manager, Practice Solutions - Google Workspace leads a dynamic team of Business Development professionals, Solution Architects, and Delivery Engineers responsible for driving Google Workspace growth across CDW. This role focuses on enabling account managers, partners, and customers to adopt Google Workspace solutions, accelerating cloud collaboration, and delivering value through strategic programs and offerings.
What you will do:
* Team Leadership
* :
* Manage and inspire a cross-functional team (Business Development, Solution Architects, Delivery Engineers) through performance management, coaching, and professional development.
* Google Workspace Strategy Execution: Drive adoption and growth of Google Workspace solutions across CDW's customer base, ensuring alignment with CDW's strategic goals and Google priorities.
* Vendor Collaboration: Partner with Google and ecosystem vendors to develop joint go-to-market strategies, marketing initiatives, and revenue growth plans.
* Resource Optimization: Allocate resources effectively to achieve short-term objectives while building long-term strategic plans for Google Workspace practice success.
* Mentorship & Enablement: Motivate, train, and develop team members to deepen Google Workspace expertise and deliver exceptional customer outcomes.
* Profitability & Value: Increase high-margin Google Workspace business while delivering measurable value to CDW customers.
* Process Improvement: Identify opportunities to enhance sales motions, operational processes, and solution strategies for Google Workspace offerings.
* Relationship Management: Build and maintain strong relationships with Google stakeholders, internal teams, and customers to uncover new opportunities.
* Escalation Point: Serve as the primary escalation contact for Google Workspace-related opportunities and resolve customer or partner satisfaction issues.
* Planning & Reporting: Contribute to quarterly and annual business plans; manage reporting processes and leverage metrics to optimize performance.
* Cross-Functional Collaboration: Work with Sales, Marketing, and Operations to create internal and external collateral that drives awareness and accelerates Google Workspace adoption.
* Talent Development: Hire, onboard, and retain top talent while fostering a culture of growth and innovation within the Google Workspace practice.
What we expect of you:
* Bachelor's Degree or equivalent experience and 3 years' experience managing teams
* OR
* 7 years experience to include 3 years experience managing teams
* 3 years' experience in Google Workspace solution sales or related technology practice
* Excellent written and verbal communication skills with ability to influence stakeholders at all levels
* Proven ability to manage multiple priorities and adapt to changing business needs
* Strong analytical and strategic thinking skills with a track record of creative problem-solving
* Demonstrated success in managing budgets and achieving profitability targets
* Advanced proficiency in productivity tools (Google Workspace and Microsoft Office)
* Ability to build and maintain strong relationships with internal teams, customers, and Google executives
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job Summary
* The Manager, Practice Solutions - Google Workspace leads a dynamic team of Business Development professionals, Solution Architects, and Delivery Engineers responsible for driving Google Workspace growth across CDW. This role focuses on enabling account managers, partners, and customers to adopt Google Workspace solutions, accelerating cloud collaboration, and delivering value through strategic programs and offerings.
What you will do:
* Team Leadership
* :
* Manage and inspire a cross-functional team (Business Development, Solution Architects, Delivery Engineers) through performance management, coaching, and professional development.
* Google Workspace Strategy Execution: Drive adoption and growth of Google Workspace solutions across CDW's customer base, ensuring alignment with CDW's strategic goals and Google priorities.
* Vendor Collaboration: Partner with Google and ecosystem vendors to develop joint go-to-market strategies, marketing initiatives, and revenue growth plans.
* Resource Optimization: Allocate resources effectively to achieve short-term objectives while building long-term strategic plans for Google Workspace practice success.
* Mentorship & Enablement: Motivate, train, and develop team members to deepen Google Workspace expertise and deliver exceptional customer outcomes.
* Profitability & Value: Increase high-margin Google Workspace business while delivering measurable value to CDW customers.
* Process Improvement: Identify opportunities to enhance sales motions, operational processes, and solution strategies for Google Workspace offerings.
* Relationship Management: Build and maintain strong relationships with Google stakeholders, internal teams, and customers to uncover new opportunities.
* Escalation Point: Serve as the primary escalation contact for Google Workspace-related opportunities and resolve customer or partner satisfaction issues.
* Planning & Reporting: Contribute to quarterly and annual business plans; manage reporting processes and leverage metrics to optimize performance.
* Cross-Functional Collaboration: Work with Sales, Marketing, and Operations to create internal and external collateral that drives awareness and accelerates Google Workspace adoption.
* Talent Development: Hire, onboard, and retain top talent while fostering a culture of growth and innovation within the Google Workspace practice.
What we expect of you:
* Bachelor's Degree or equivalent experience and 3 years' experience managing teams
* OR
* 7 years experience to include 3 years experience managing teams
* 3 years' experience in Google Workspace solution sales or related technology practice
* Excellent written and verbal communication skills with ability to influence stakeholders at all levels
* Proven ability to manage multiple priorities and adapt to changing business needs
* Strong analytical and strategic thinking skills with a track record of creative problem-solving
* Demonstrated success in managing budgets and achieving profitability targets
* Advanced proficiency in productivity tools (Google Workspace and Microsoft Office)
* Ability to build and maintain strong relationships with internal teams, customers, and Google executives
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review [CDW's AI Applicant Notice](https://www.cdwjobs.com/pages/ai-applicant-notice).
Top Skills
Google Workspace
MS Office
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