Manager, Product Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management
Overview
Mastercard's Security Solutions organization (SSO) develops and delivers world-class risk and security products & services for Mastercard customers across the globe. The Product Commercialization Manager will play a pivotal role in driving market readiness, launch excellence, and commercial success for our Security Solutions portfolio, including identity verification, fraud decisioning, dispute resolution, and cybersecurity offerings. This role acts as the bridge between product, sales, marketing, operations, and partner teams to ensure that new products and enhancements are successfully packaged, positioned, and delivered to market with maximum impact.
Key Responsibilities• Develop and own the go to market (GTM) strategy for new and existing security products across identity, fraud management, dispute resolution, and cybersecurity.• Partner with product management to translate technical capabilities into customer centric value propositions, pricing models, and market aligned packaging.• Conduct market and competitive assessments to identify commercialization opportunities, customer segments, and product market fit.• Lead cross functional launch planning, ensuring alignment between product, sales, marketing, operations, legal, and customer success.• Define and manage launch milestones, success metrics, and readiness requirements.• Create and maintain commercialization artifacts, including positioning guides, launch playbooks, customer facing messaging, and sales enablement materials.• Equip sales and partner organizations with the tools, training, and collateral needed to effectively sell security solutions.• Drive adoption of new products by developing playbooks, demo narratives, competitive talk tracks, objection handling guides, and ROI calculators.• Support key deal cycles by providing strategic product insights, positioning, and solution guidance.• Monitor product adoption, revenue performance, customer feedback, and competitive dynamics to optimize GTM strategy.• Partner with Marketing to shape demand generation campaigns aligned to the security product roadmap.• Identify barriers to adoption and develop programs to accelerate customer onboarding and product utilization.• Influence product strategy through market insights and feedback loops from customers, sellers, and partners.• Advocate for customer needs and ensure commercial viability throughout the product lifecycle.
All about you:
• Substantial experience in product commercialization, product marketing, product management, or GTM strategy-preferably in security, fintech, identity, risk, or SaaS.• Strong understanding of identity verification workflows, fraud decisioning platforms, cybersecurity concepts, or dispute management systems.• Demonstrated success leading cross functional product launches in fast paced, matrixed environments.• Exceptional communication, storytelling, and stakeholder management skills.• Ability to translate complex technical concepts into clear business value.
Preferred• Experience in enterprise software or cloud-based security platforms.• Background in fraud prevention, risk analytics, or cybersecurity frameworks.• Familiarity with regulatory requirements related to identity, data protection, and financial services.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.
Pay Ranges
Toronto, Canada: $121,000 - $169,000 CAD