The Manager, Program Management will drive technology transformation efforts, coordinate corporate strategies, develop executive communications, and support a performance-oriented environment for teams across Mastercard.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Program Management
Overview:
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
About the Role
The Technology Strategy and Transformation team is responsible for connecting dots across Mastercard, transforming Mastercard Technology "ways of working" and driving progress across strategic priorities. We are looking for passionate program managers to help us reshape the future at Mastercard, and who are eager to grow their skills.
Role
1). Driving the Technology Transformation by co-leading the delivery of one or more Strategic Objectives• Plays a coordinating role in developing, formulating, and communicating corporate technology strategies and objectives. • Partners with business leaders (e.g., Head of Product, Head of Services) to design, evaluate and advance their technology strategies, ensuring alignment with corporate strategy• Supporting and driving the use of leading practices to execute complex initiatives spanning different large teams/ stakeholders and geographies• Observing market trends and evolutions, monitors the organization's needs and performances against targets and evaluates potential issues in order to implement action plans• Coordinating closely with O&T leaders to drive alignment and dependencies between different priorities• Develop executive communications focusing on strategic objectives• Support the communication of the technology strategy across the organization to ensure everyone understands and is working towards one strategic goal
2). Supporting up a best-in-class transformation operating model and organization and serve as liaison across stakeholders• Engaging with team members by creating a motivating work environment that recognizes, holds team members accountable, and rewards strong performance.• Supporting the assignment of clear tasks and objectives and establishing performance indicators for monitoring results versus objectives• Promoting development and sharing of best practices and knowledge that build on the MasterCard's abilities to proactively address risks and priorities
All About You
• Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, experience and judgment• Strong communications skills focusing on executive communications• Demonstrated ability to balance the delivery of programs against the realities of a budget; and problem solving, project management and creative resourcefulness• Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan• Ability to connect both on an individual level and in large groups; capacity to enforce accountability, cultivate entrepreneurship and learn the strengths and weaknesses of the team to put people in a position to succeed• Commitment to ethical, accountable, and transparent leadership• Experience in the payments domain desirable• Highly developed presentation, facilitation, and communication skills (both verbal and written)• Bachelor's degree or higher in computer science or engineering or equivalent work or education-related experience, preferred. • Demonstrated experience as a leader with the ability to attract, recruit, and develop talent
Experience working in strategy, technology or management consulting
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
New York City, New York: $136,000 - $223,000 USD
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Program Management
Overview:
Who is Mastercard?
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
About the Role
The Technology Strategy and Transformation team is responsible for connecting dots across Mastercard, transforming Mastercard Technology "ways of working" and driving progress across strategic priorities. We are looking for passionate program managers to help us reshape the future at Mastercard, and who are eager to grow their skills.
Role
1). Driving the Technology Transformation by co-leading the delivery of one or more Strategic Objectives• Plays a coordinating role in developing, formulating, and communicating corporate technology strategies and objectives. • Partners with business leaders (e.g., Head of Product, Head of Services) to design, evaluate and advance their technology strategies, ensuring alignment with corporate strategy• Supporting and driving the use of leading practices to execute complex initiatives spanning different large teams/ stakeholders and geographies• Observing market trends and evolutions, monitors the organization's needs and performances against targets and evaluates potential issues in order to implement action plans• Coordinating closely with O&T leaders to drive alignment and dependencies between different priorities• Develop executive communications focusing on strategic objectives• Support the communication of the technology strategy across the organization to ensure everyone understands and is working towards one strategic goal
2). Supporting up a best-in-class transformation operating model and organization and serve as liaison across stakeholders• Engaging with team members by creating a motivating work environment that recognizes, holds team members accountable, and rewards strong performance.• Supporting the assignment of clear tasks and objectives and establishing performance indicators for monitoring results versus objectives• Promoting development and sharing of best practices and knowledge that build on the MasterCard's abilities to proactively address risks and priorities
All About You
• Results-proven track record of exceeding goals and a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, experience and judgment• Strong communications skills focusing on executive communications• Demonstrated ability to balance the delivery of programs against the realities of a budget; and problem solving, project management and creative resourcefulness• Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan• Ability to connect both on an individual level and in large groups; capacity to enforce accountability, cultivate entrepreneurship and learn the strengths and weaknesses of the team to put people in a position to succeed• Commitment to ethical, accountable, and transparent leadership• Experience in the payments domain desirable• Highly developed presentation, facilitation, and communication skills (both verbal and written)• Bachelor's degree or higher in computer science or engineering or equivalent work or education-related experience, preferred. • Demonstrated experience as a leader with the ability to attract, recruit, and develop talent
Experience working in strategy, technology or management consulting
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
New York City, New York: $136,000 - $223,000 USD
Mastercard New York, New York, USA Office

Mastercard’s NYC Tech Hub unites experts from diverse backgrounds and disciplines, from software development to finance, data architecture to cybersecurity and beyond, to build systems that never fail for a world that never stops.
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Manager of Program Management leads client loyalty programs, drives business growth, manages relationships, oversees operations, and ensures KPI performance in loyalty solutions.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Senior Managing Consultant drives growth for strategic Merchant Cobrand Clients by leveraging consultative sales, client relationship management, and innovative strategies for customer engagement.
Top Skills:
Commercial PaymentsCybersecurity SolutionsData & AnalyticsLoyalty SolutionsSoftware As A Service
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Vice President of Total Rewards leads compensation programs, provides consultative support on compensation, partners with HR, and oversees M&A activities.
Top Skills:
Excel
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory


