Manager Strategy & Operations-Internal Audit

About AIG

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Internal Audit Group

AIG’s Internal Audit Group (IAG) provides independent and objective assurance, advice, and insight guided by a philosophy of adding value to improve the operations of AIG. IAG assists AIG in accomplishing its objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of AIG’s control environment including risk management, operational, financial, internal control, and governance processes.

The Internal Audit Strategy & Operations team enables the audit function to operate efficiently, leverage data and technology, and deliver meaningful insights to senior management. In this role, you will combine business acumen, audit process knowledge, and analytical skills to enhance how Internal Audit plans, executes, and reports its work.

You will work cross-functionally with Audit Leadership, Data Analytics, and Technology teams to optimize tools, streamline processes, and support execution of the department’s strategic initiatives.

As a member of the Internal Audit Operations team, you will have an exciting opportunity to learn about AIG’s products and services and enhance your knowledge and skillsets as you participate with cross-functional stakeholders including Auditors, Technology teams, Legal and Regulatory teams, Data engineering teams and Internal Audit leadership team.

IAG is seeking candidates who have excelled in previous work experience, possess strong analytical and interpersonal skills, and are enthusiastic about and committed to AIG to contribute to IAG’s mission of being an industry leading internal audit team and key contributor to the achievement of the firm’s strategic goals. We are looking for candidates that are proactive, continuously learn and introduce improved ways of doing things, both to business stakeholders in development of solutions to problems, IAG processes, including the use of data analytics. 

The ideal candidates will be bold thinkers with an entrepreneurial bent and will possess a powerful blend of IQ (technical skills, consistent learning, statistical & financial acumen) and emotional intelligence [EQ] (adaptive communication, empathy, listening skills, challenging with humility).  IAG also looks for diverse backgrounds of experience, culture and thought. Successful candidates typically have a global perspective and a record of successful teamwork.  You will be part of a large and diverse firm working within a team-oriented environment. You will gain a unique view of AIG, as part of planning and executing on all aspects of the audit process and risk assessment activities and will build close working relationships with business and functional leaders, colleagues across other assurance functions, and fellow team members.

Specific Responsibilities Include:

Strategic Planning & Governance

• Support Internal Audit leadership in developing and tracking strategic priorities, KPIs, and departmental performance metrics.

• Assist in the preparation of executive presentations and reports for the Audit Committee and senior management.

• Research emerging risks, regulatory trends, and best practices to inform Internal Audit’s strategic roadmap.

• Assist in driving the annual planning exercise for Internal Audit.

Operations, Operational Excellence & Process Improvement

• Manage the centralized Change Request process for Internal Audit.

• Evaluate and improve Internal Audit processes, methodologies, and tools to enhance efficiency and consistency.

• Document audit processes and technology tools, ensuring effective knowledge transfer across the team.

• Develop and maintain Internal Audit policy and procedure documentation.

Data, Analytics & Reporting

• Design, build, and maintain reports and dashboards using tools such as Excel, Access, SQL, PowerBI, or similar.

• Develop self-service analytics and reporting solutions for auditors and management including weekly, monthly and quarterly reporting.

• Partner with the Audit Data & Technology team to implement automation, GenAI, and digital enablement initiatives.

• Analyze audit and risk data to identify trends, insights, and process improvement opportunities.

Stakeholder Engagement & Communication

• Liaison with vendor teams and resources to onboard and support their transition to Internal Audit.

• Provide training, guidance, and support to audit teams on new tools, processes, or analytics solutions.

• Present findings, insights, and recommendations in a clear and concise manner to senior stakeholders.

Qualifications

• 4 plus years of relevant experience in Internal Audit, Risk Management, or Audit Operations, or analytics experience within a financial or corporate environment.

• Bachelor’s or Master’s degree in data management, Data Science, Computer Science, Business, or related discipline.

• Experience developing applications and reports using Excel, Access, COGNOS, QlikView, SQL, VBA, or similar tools.

• Strong understanding of audit methodology, data analytics, and process improvement.

• Knowledge of various financial industry business functions and risk/audit concepts.

• Excellent communication skills—both written and verbal—with the ability to educate and influence diverse stakeholders.

• Strong attention to detail, time management, and the ability to prioritize multiple projects effectively.

• Proven ability to document processes, share knowledge, and enhance team capabilities.

• Exhibits professional skepticism, curiosity, and a team-player mentality while holding self-accountable for team success.

The base salary range for this position is $92,000-$115,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].