Manager, Talent (Performance Management)

Overview

We are seeking a detail-oriented Performance Management Lead with 7+ years of HR experience to design, implement, and manage performance management programs that drive employee engagement, accountability, and organizational effectiveness. The ideal candidate will have hands-on experience with the administration of performance management in Workday. This individual will serve as a trusted partner to HR, ensuring our performance management framework offers a seamless experience for employees and managers and drives business outcomes.

Key Responsibilities

• Lead the design, execution, and continuous improvement of performance management programs, including goal setting, check-ins, and annual review processes.

• Lead the design, set-up, testing, administration, and continuous improvement of performance management programs ensuring a seamless employee and manager experience.

• Manage the configuration, optimization, and administration of Workday performance management tools, ensuring a seamless employee and manager experience.

• Partner with HR colleagues at all levels to align performance practices with organizational objectives.

• Partner with HR Technology to test and implement system enhancements, upgrades, and integrations.

• Assist with process documentation and identify opportunities for efficiency.

• Develop and deliver training, resources, and communications to build leader and employee capability in feedback, coaching, and performance conversations.

• Act as the first point of contact for performance management inquiries and troubleshooting.

• Maintain data accuracy and integrity across Workday performance management modules.

• Provide administrative support during performance management cycles (e.g., monitoring completion rates, resolving access issues).

Qualifications

• Bachelor’s degree in Human Resources, Business, Information Systems, or related field.

• 5+ years of HR, HR systems, or Talent operations experience with exposure to performance management processes.

• Workday HCM experience with the performance/talent modules strongly preferred.

• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.

• Clear written and verbal communication skills, with the ability to simplify complex information for end users.

• Strong self-starter who is proactive and takes initiative to solve problems.

The base salary range for this position is $88,000-$110,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].