Learns and supports rental branch operations, including sales, customer service, fleet inventory, vehicle preparation, lot organization, documentation, compliance, scheduling, and team communication. Builds customer relationships, resolves rental concerns, supports sales goals, and develops leadership skills for potential promotion to Branch Manager within 12–18 months.
Hertz Local Edition is hiring a Manager Trainee to join our local rental branch team. In this hands-on role, you’ll learn how to run a successful rental location while delivering a great customer experience and supporting daily branch operations.
This is a great opportunity for someone who is motivated, customer-focused, and interested in growing into a leadership role. With structured training and real-world experience, you’ll prepare for promotion to Branch Manager in as little as 12–18 months.
Wage: $17.00 per hour+ incentives, varies based on job performance
Location: 4195 Genesee Street, Cheektowaga, NY 14225
What You’ll Get:
- Up to 40% off the base rate of any standard Hertz rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
What You’ll Do
- Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
- Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
- Deliver a positive customer experience by helping customers through the rental process and resolving questions or concerns professionally.
- Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
- Partner with branch leadership to understand scheduling, team communication, performance coaching, and business metrics.
- Build the skills needed to grow into future leadership opportunities within Hertz.
What We’re Looking For
- Must be at least 20 years old
- Valid driver’s license required
- Flexible availability, including nights, weekends, and holidays as needed
- Customer service, sales, retail, hospitality, or other professional experience preferred
- Strong communication, computer, multitasking, and time management skills
- A self-motivated, adaptable approach with an interest in learning the business and growing into leadership
- Ability to work in a fast-paced, customer-facing environment
- Professional appearance and reliable attendance
#zip
About UsThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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