The Manager, Translation Services manages the workflow of various documents needing processing, including those that require translations for local country locations. This role would Lead and optimize end‑to‑end translation workflows, ensuring timely and compliant processing of documents requiring translation across global country operations. This role would serve as the primary liaison between central functions and external translation partners and submit documents for translations with the translation vendor. In the event of a Merger or Acquisition, works with the team to develop and implement translation strategies ensuring records are translated appropriately based on regulatory, operational, and business‑use requirements. Act as the organization's subject matter expert for translation needs during audits and inspections. Leads translation efforts for audits or inspections such as record translations or contracting of interpreters. Oversee vendor, tracks progress and reports out status for document requests, escalating when necessary. Support strategic and operational special projects, applying translation expertise to enhance workflows, systems, and organizational readiness. Co-chair Translations Alliance (SME Group). May have management responsibilities depending on resourcing needs.
A typical day in this role looks like:
- Works with functional areas to determine which documents require translations
- Manages the submission, workflow and receipt of documents and other materials with the translation service providers
- Collaborates with functional areas to ensure translation requirements are properly documented and provided to service providers and collaborators, as needed.
- Maintains, manages and tracks metrics that support the performance of the translation process and its status across all functions in scope. Escalates to management as necessary
- Collect and report to management and the service provider all translation quality issues and track to resolution while keeping the requester informed.
- Ensures that translated documents are provided to requesters timely and placed in the appropriate repository.
- Co-Chair of Translations Alliance.
- Effectively communicates and drives document translation risks and issues to the teams
- Attends functional meetings to capture and ensure all document translation related tasks are clearly identified and appropriate timelines are defined.
- Manages and corresponds with translation vendor to ensure seamless workflow
- Work with translation vendor to address any system technical issues through resolution as necessary.
- Trains functional areas on good translatability requirements.
- Special projects as assigned.
This role may be for you if you have:
- Translation management background
- Project management experience to create and manage plans
- Demonstrated ability to prioritize and manage multiple projects simultaneously
- Demonstrated ability to work effectively with many different types of personalities at all levels of the organization and with vendor partners
- Demonstrated interpersonal, collaboration and stakeholder management skills
- Excellent communication skills (written/verbal)
- Highly self-motivated, flexible, able to follow through in an ambiguous, fast-changing environment, and proven ability to meet deadlines under pressure
- Highly organized and detail oriented, while also demonstrating the ability to synthesize information and demonstrate strategic thinking
- Highly proactive, flexible, curious and resilient
- Proficient in Microsoft Applications; Word, Excel, Project, and PowerPoint
In order to be considered qualified for this role, a minimum of a Bachelors degree or equivalent and 7+ years of relevant expereince is required
Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.
For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.
Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.
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Regeneron New York, New York, USA Office
81 Columbia Turnpike, Rensselaer, New York, New York, United States, 12144
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