Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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- Channel Assessment
- Evaluate the data generated from each channel and define a structured methodology for data collection.
- Define and document Employer Brand metrics and data sources
- Metrics & Tracking Infrastructure
- Build and maintain a sustainable tracking system (ie Airtable, Excel)
- Build leadership-ready outputs that can be reused in EB and TA forums
- Ensure data consistency and reporting hygiene
- Measurement & Analysis
- Establish a baseline view of Employer Brand performance across priority channels
- Track awareness, engagement, and behavior signals and roll up insights
- Identify top-performing channels, formats, and content themes
- Analyze trends and directional performance
- Partner with Employer Brand and TA team members to validate insights
- Cross-Team Support
- Act as an ambassador of the Twilio intern program and support intern community engagement.
- Support employer brand operations across projects as needed.
- Currently pursuing or recently completed a degree in Data Analytics, Marketing or a related field
- Strong analytical and organizational skills with attention to detail
- Comfortable collecting and manipulating with data in spreadsheets (Excel, Google Sheets)
- Ability to synthesize data into clear, concise insights
- Strong written communication skills
- Self-starter who can manage weekly project tracking and deadlines independently
- Ability to build presentation materials (Google Slides, Canva)
Desired
- Familiarity with Google Analytics, or similar platforms
- Interest in Employer Brand, Recruitment Marketing, or Talent Analytics
- Experience with Airtable or dashboard-style tracking tools
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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Twilio New York, New York, USA Office
110 William St, New York, NY, United States, 10038
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