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Collabera

Marketing Manager (RaF)

Posted 3 Days Ago
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In-Office
New York, NY
Senior level
In-Office
New York, NY
Senior level
The Marketing Manager will lead the strategy and execution of the Refer a Friend program, focusing on customer acquisition and digital marketing initiatives, collaborating with various teams to enhance customer experiences and engagement.
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Company Description

About Collabera:
Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace.
With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including.
• Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here)
• Collabera listed in GS 100 - recognized for excellence and maturity
• Collabera named among the Top 500 Diversity Owned Businesses
• Collabera listed in GS 100 & ranked among top 10 service providers
• Collabera was ranked:
• 32 in the Top 100 Large Businesses in the U.S
• 18 in Top 500 Diversity Owned Businesses in the U.S
• 3 in the Top 100 Diversity Owned Businesses in New Jersey
• 3 in the Top 100 Privately-held Businesses in New Jersey
• 66th on FinTech 100
• 35th among top private companies in New Jersey
http://www.collabera.com/about_us/accolades.jsp
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

• The Sr. Manager/Manager Contractor will be a core member of the Digital Acquisition Integrated Marketing team.

• This role is a unique opportunity to gain insight , influence and be a core contributor to the incremental growth of OPEN.

• The person in this role will own and define the end to end strategy and execution for the Acquisition Refer a Friend (RaF).

• Refer a Friend is a holistic program that creates a new channel for demand generation and customer acquisition.

• This role involves close collaboration with many groups including Customer Marketing, Acquisition, Technologies, Compliance and external vendors and agencies.

• This role will manage the referral platform and marketing capability that can be leveraged across channels by marketing managers as both a loyalty and acquisition program. 

• Own the strategy, planning and execution of the RaF program, which is a key enabler of OPEN’s marketing priorities.

• Define the strategy and approach for program test and learn and rollout

• Develop the roadmap for the program, adding capabilities that deliver richer content, improved customer experience and deepen engagement.

• Develop measurement capabilities of both the overall program experience as well as channel level to ensure the impact is captured, monitored and increased over time.

• Maintain a strong focus on customer needs and insights to deliver relevant and engaging experiences.

Qualifications:

• 5+ years of experience in marketing, preferably digital marketing and connecting offline and online channels

• Proven track record of driving initiatives from ideation to execution

• Knowledge of digital marketing and capabilities best practices

• Be the voice and advocate for the customer by leveraging data and customer insights to drive the road map

• Proven self starter who can navigate through ambiguity and facilitate decision making

• Strong communication and project management skills; ability to influence key decision-makers

• Ability to communicate effectively with partners and senior leadership, one-on-one and in formal presentations

• Energy, enthusiasm, a positive attitude and passion for our customers

• Ability to work in a fast-paced collaborative environment

• Prior direct marketing experience and a working knowledge of AXP marketing processes a plus

• This role is new, and is for a new initiative the Refer a Friend program

• Looking for a strong Project Manager with Marketing experience as well as technical experience

• Role will be a balance between strategy/road map, defining process, working with IT teams for digital capabilities.

• Creating test plans all the way through execution of this program.

• Ideal candidate will be a self starter, have a proven track record of working with white space and the ability to work in a fast pace environment

Qualifications

  • Digital Marketing
  • Direct Marketing
  • Customer Insight

Additional Information

To schedule an interview, please contact;

Vishwas Jaggi

973-475-7482

Top Skills

Customer Insights
Digital Marketing
Direct Marketing
HQ

Collabera Basking Ridge, New Jersey, USA Office

110 Allen Road, Basking Ridge, New Jersey, United States, 07920

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