Internal Communications Manager at Latch
Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.
Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.
The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.
Latch is seeking an Internal Communications Manager to help operationalize our communications efforts across the organization. The role will be highly collaborative and requires strong writing skills as well as the ability to partner with internal stakeholders on strategic initiatives. The ideal candidate is extremely organized, detail-oriented, and a phenomenal communicator.
Responsibilities:
- Manage strategic internal communications activities including All Hands meetings and the employee newsletter
- Partner with functional leaders to provide communications support
- Draft internal communications content for important company updates and milestones
- Establish frameworks to guide employee communications company-wide
- Work with teams across the organization to streamline processes
- Work closely with the People team on Latch’s DEI program and employee engagement initiatives
- Manage employer branding efforts to share our culture story with employees and candidates
- Partner with internal teams to help showcase employee work and accomplishments
- Be a champion of our culture and identify ways to celebrate and showcase employees living our values
- Support the measurement and evaluation of internal communications efforts
- Report to the Director of Communications
Qualifications:
- Bachelor’s Degree
- 5+ years of communications experience
- Strong communication, stakeholder management, and problem solving skills
- Strategic mindset, adaptable, energetic, self-motivated, accountable, and results-driven
- An excitement to work on high-visibility projects in a fast-paced environment
- Creative mindset with a strong attention to detail
Preferred:
- Experience working in communications at a high-growth, fast paced company
- Highly collaborative and capable of working as part of a team
- Detail-oriented with the ability to manage multiple tasks simultaneously
Founded in 2014, Latch now has 300+ team members working to make spaces better places to live, work, and visit. Over half of our team members work in product development roles, and our team leverages established expertise in over 55 professional disciplines.
We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.
In conjunction with our core values: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.
We embrace diversity and strive to create an inclusive and equitable environment for all.
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