About Transfix:

Transfix, named to Forbes’ “Next Billion-Dollar Startups” list, is the leading transportation solutions provider whose digital brokerage marketplace and logistics software offerings are helping transform the $800 billion trucking industry. Since its founding in 2013, Transfix has been driven by a mission to deliver simple, smart, and sustainable solutions for shippers and carriers, powered by people and technology.

Here at Transfix, we are not only building incredible technology solving some of the world’s biggest, most complex, and most important challenges in the freight and logistics industry; We are also helping protect our environment and are passionate about making the world a better place by increasing sustainability and eliminating the extreme amount of waste that currently exists in our industry.

By combining deep industry expertise and a best in class carrier network with cutting-edge technology, Transfix is reimagining the world of transportation. Transfix works with some of the largest Fortune 500 companies such as Staples, Unilever, Target and Wayfair rely on Transfix to handle their most important FTL freight needs. With instant pricing, algorithmic matching, superior service, and unmatched intelligence, Transfix is optimizing the supply chain from start to finish. 

The problems we solve everyday are real and require creativity, grit, and determination. Recognized as one of Built In’s Best Places to Work 2021, Transfix is building a culture that challenges norms while fostering experimentation and personal growth. We’re hiring team members who are passionate and are energized by the vision to simplify and transform one of the largest and most complex industries through technology, data and a strong commitment to customers. 

About the Role:

Transfix is on an exciting growth path, and building a best-in-class marketing team and marketing machine will be integral to hitting our ambitious goals. There are two critical customer groups that we support: carriers, and shippers. Shippers include any organization that wants to deliver goods, from critical (food, medicine) to frivolous and everything in between (literally, every single item in your home) to their customers and rely on Transfix to make that happen. In order to continue to cultivate, build, and expand our shipper voices and relationships, we are looking for a Marketing Manager, Content & Community. This person will play a key role in elevating our narrative through content creation, community building, partnership development, influencer engagement, events, and more across all relevant platforms and channels. 

We are looking for someone who is fascinated by the supply chain, loves generating great marketing programs that reach the right audiences through a thoughtful, holistic, data-driven approach. If you love researching, writing, editing, and amplifying stories, pride yourself on top-quality B2B marketing content creation, are fascinated by the supply chain, and have a data-driven mindset to help connect strategy to business results, please keep reading! 

In This Role You Will:

• Drive top of the funnel engagement for prospective shipper customers by establishing Transfix as a thought leader and a strategic partner via creative content & community building strategies, partnerships, and initiatives
• Create an editorial calendar and content map, as well as the framework and processes for planning, writing, editing, producing, & distributing persona-based content across multiple channels that are most meaningful to shippers 
• Develop and execute shipper-facing content and communication strategy across platforms including blog, social (LI and Twitter), podcast, email, website, and more
• Build and develop relationships with internal and external subject matter experts and stakeholders and research various topics and happenings within our sector (supply chain and freight logistics) to develop a compelling thought leadership platform
• Develop outlines and draft and publish content in written, interview, video, and other creative, interactive formats
• Work closely with Revenue Marketing to develop messaging, content, and white papers that support demand generation: develop & implement effective SEO & content strategies to drive, engage, & convert qualified traffic on our website
• Lead our brand awareness / interest-driving content efforts (e.g. top of funnel) for shipper engagement, by collaborating with product marketers, counterpart agencies, designers, sales professionals, customers, and industry experts to scope and produce compelling, search-optimized content for our blog, website, landing pages, social media channels, online profiles, etc.
• Maintain ongoing measurement of content KPIs

You're an Excellent Fit for This Role if You Have:

• 3+ years in a content creation, editorial, or PR role within the transportation supply chain, freight, logistics or similar industry. 
• Excellent writing and editing skills; you can write long and short-form content in a range of channels for a range of audiences without missing a beat
• Excellent verbal communication and presentation skills
• Experience working with freelancers and vendors to create branded content that sings to the right audience
• Impeccable organization and project management skills with the ability to work on multiple projects with many stakeholders
• Demonstrated success with growing traffic and driving revenue through content marketing
• Deep knowledge of social media best practices for optimal engagement, specifically across LinkedIn and Twitter platforms.
• A high sense of urgency and organization while managing multiple projects
• A passion for following editorial governance: you love to coach other writers and vendors to ensure content is consistent with brand voice, style, and tone
• A strong stance on the Oxford comma and an eagerness to debate about it for hours on end

Transfix is deeply committed to advancing diversity, equity, inclusion, and justice in our hiring, programming, and in our work both internally and externally. We recognize how critical diversity, equity, inclusion, and justice are to achieving our mission, our growth, and our success. In support of this commitment, some of our focuses include (but are not limited to):

-Developing policies, procedures, and services to our employees, carriers, and shippers that uplift and protect to prevent inequalities 

-Building relationships among our employees, customers, and supporters that are reflective of our community

-Prioritizing the inclusion of diverse communities and underrepresented groups in internal leadership

-Fostering a culture of compassion, empathy, open-mindedness, compassion, and inclusivity

-Creating and maintaining opportunities for continuous education, discourse, and engagement related to issues of equity, diversity, inclusion, and social justice

Transfix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Transfix are based on business needs, job requirements, and individual qualifications, and are made without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. It is Transfix’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Transfix does not and will not tolerate discrimination or harassment based on any of these characteristics. Transfix encourages applicants of all ages.

To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.