Our mission at Fidel API is to unlock the full potential of payment cards. We offer a suite of financial infrastructure APIs that enable developers to build programmable experiences connected to purchases made in real-time using a card. Our tools are transforming how merchants and users interact by powering real-time, event-driven engagements, best-in-class loyalty and rewards programs and revolutionizing processes from reimbursements to expense management.
Our APIs are used by start-ups through global enterprises including Google, British Airways, TopCashback, Perkbox, Royal Bank of Canada, and Blackhawk Networks, and are supported by the world's largest card networks, including Visa, Mastercard and American Express.
Launched in 2018, Fidel is headquartered in London, with offices in Lisbon, New York, and remote employees globally. Fidel is backed by investors including Nyca Partners, QED Investors, Citi Ventures, RBC Capital and Commerce Ventures.
We're in an incredibly exciting period of growth as we continue to scale internationally and are looking for an experienced Product Marketing Manager who wants to be part of this journey.
What you'll do

• Competitive and User research by helping conducting surveys for existing and potential customers, collect customer feedback, understand and report industry trends, etc);
• Participate pro-actively in Fidel positioning as a business by understand what's the best way to talk about product, how we position ourselves in the market, how this reflects in our brand, etc;
• Pro-actively provide training and feedback to both engineering teams and non-engineering (ie sales) while sitting in the product;
• Collaborate with product in order to bring new products to market and iterate the existing ones;
• Own the customer lifecycle and think though various drop campaigns, product announcements, etc;

We want you, if you:

• Have 3 to 5 years of experience in a similar role;
• Show the ability to present complex ideas in a structured and simple way;
• Have experience working cross-functionally with teams such as Product, Engineering, Communications, Customer Experience, etc.;
• Show the ability to communicate with both technical teams and customer facing teams;
• Have experience working with technical products;
• Are autonomous and willing to take the responsibility;
• Show excellent English skills, both written and spoken;

OUR VALUES
At Fidel API, we live by our values and what we stand for, and that feeds into every decision we make. Fidel comes from the Latin word 'Fidelis' which means reliability, trust, truth and dependability. We honor those values - and our commitment to them - by naming ourselves after the ancient root word itself.
Across our company, we speak 27 languages and represent 25+ different nationalities. It's our diversity of background, thinking, talents and skills that allows us to build truly global products for the developers who are driving payments innovation forward.
BENEFITS
We're committed to making Fidel a fantastic place to work and we go to great lengths to give you what you need to succeed. You'll receive:

• Macbook that you can take home
• Flexible working - opportunity to work from home when you need to
• Health Insurance
• Pension with Smart Pension (employer contribution 3% of base salary)
• Perkbox
• Unlimited holidays (you manage your time)
• Annual company off-site (Europe)
• A fully stocked kitchen with unlimited snacks & refreshments
• Friday team lunch & drinks

At Fidel, we don't just accept difference - we celebrate it, we support it, and we thrive on it. We're proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of educational attainment, race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status - simply, we consider all qualified applicants, consistent with any legal requirements. If you have a disability or special need that requires accommodation, please let us know.
To learn more about us and what life is like at Fidel, visit our blog or follow us on Twitter (@fidelhq) or Instagram (@fidelhq).
If you think you'd be a great fit, apply today!
To all recruitment agencies: Fidel does not accept agency resumes. Please do not forward resumes to our jobs alias, Fidel employees or any other company location. Fidel is not responsible for any fees related to unsolicited resumes.