Peloton
Peloton is the leading interactive fitness platform globally, with a passionate community of over 6.6 million Members.
New York , NY

Senior Director, Marketing IT at Peloton

| Greater NYC Area
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The Peloton Enterprise Systems team is seeking a talented and experienced IT Leader with an established record of success in both fast-growing startups and mature corporate organizations to lead the Marketing Technology and Operations work as required to support Acquisition Marketing, Retention Marketing, Lead and Account Management, Marketing Analytics, and integration to the Revenue & Membership team.  

 What you’ll do:

As a Senior Director, Marketing IT, you will partner with Peloton’s Marketing Leadership team to manage core service offerings for the marketing function. You will develop roadmaps alongside the Marketing teams to assure Enterprise Class solutions and then execute against them. You will manage business relationships with team members from individual contributors to senior stakeholders. You will be responsible for all communications, coordination, project and program delivery, enhancements, and operational support, change management, people management and continuous service improvement to these communities. 

More about you:

You have career experience in a large B2C enterprise. You create great relationships with your stakeholders and have a bias for action. You also have a deep knowledge of best--in-class Marketing Technology stacks and best practice business processes. You can talk with Business and Technology leaders with equal fluidity. You are knowledgeable about contemporary marketing technologies including Customer Data Platforms (CDP) and Marketing Automation Platforms (). 

More about the opportunity:

This role reports to the VP of G&A Systems who oversees the end-to-end IT activities for Finance and Marketing throughout the organization. The Sr. Director, Marketing IT will lead a nimble staff of IT employees and vendors through strategic initiatives, application assessments, and service/support management activities.  

This role offers a unique opportunity to be a part of an evolving IT organization, a results-oriented and global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded leader with strategic, operational and project management experience – someone who is self-motivated, detail-oriented, collaborative, and has strong customer relationship management capabilities.

You’ll also:

  • Partner with our Marketing communities to drive our global business and technology roadmaps forward, including being the primary point of contact for the SVPs of Acquisition and Lifecycle Marketing, and Membership.
  • Define and execute on an aligned vision of future Enterprise class Marketing Technology architecture and integrations to improve data quality, enable our business teams to be nimbler and more effective.
  • Provide broad understanding of marketing technologies (MarTech) and integrations of customer data platforms (CDPs) to consumer facing applications such as customer experience hubs, emails, chat bots, web personalization, support centers and analytics tools.
  • Build, develop and manage our team of Marketing IT technologists, primarily systems analysts and developers
  • Develop rolling 2–3-year strategic roadmaps to deliver on Marketing KPIs and reduce pain points
  • Ensure success of cross-functional programs by delivering on scope, timeline, budget, data quality, change management, and transition of the program into ongoing support
  • Communicate status to execs and director-level staff, and ensure alignment on priorities
  •  
  • Oversee Marketing-facing scrum teams.
  • Form strong working relationships across the company with Marketing staff that run the core Marketing processes locally, regionally, and globally, and with your Peloton peers in IT and beyond
  • Develop work plans and manage day-to-day team activities including analysis, recommendations, and implementations.  
  • Build and earn the trust of developers and analysts
  • Achieve effective use of outside vendors and ensure the highest quality of service is being supplied.  
  • Maintain vendor relationships for all vendors in the Marketing space.
  • Build and manage relationships with key stakeholders through effective communication, resulting in stakeholder buy-in. 

 Job Requirements:

  • 2+ of Senior Marketing IT Leadership experience at a large B2C enterprise
  • 5+ years of related experience in an IT or Marketing Technology or Operations management position
  • Minimum of 8 years of experience in an IT or Marketing Technology or Operations role responsible for driving global process and system change
  • Proven ability and success in leading challenging technical, custom and package software implementation projects on a global level
  • Experience in successfully implementing global change
  • Minimum of a bachelor’s degree in related field
  • Successful track record of delivering global projects with measurable business impact
  • Excellent communication and collaboration skills
  • Proven success in effective virtual team and people management
  • Balance of strong business process knowledge and experience implementing mix of custom and package software to meet business needs
  • Common knowledge of contemporary marketing software packages is preferred
  • Proficiency with Google Workspace
  • Exposure to Jira and Confluence is a plus
  • Exposure to Smartsheet
  • Fluent in English (written and verbal) – other languages would be beneficial

 


ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

“Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:  [email protected]

Peloton has a COVID-19 vaccination policy to safeguard the health and well-being of our employees and customers globally. All employees based in the U.S. and Canada are required to provide proof of vaccination, unless the employee has a Peloton-approved reasonable accommodation or as otherwise required by law.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.


Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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Where we are

Our NY HQ is located in Hudson Yards on Manhattan's West Side, between Hell's Kitchen and Chelsea. This vibrant area is home to incredible cuisine, culture, and community, and is not far from a number of train lines and Citi Bikes.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • LookerAnalytics
    • TableauAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to a one-size-fits-all approach - our workforce is diverse, so our benefits must be, too. Our goal is to enable our team members to be their best, most authentic selves while providing inclusive benefits to them and their families in the moments that matter most. Peloton is proud to offer comprehensive health care, mental health benefits, childcare solutions, generous paternal leave, equity packages, and more to all full time team members. In the United States, we are proud to have recently extended our medicinal benefits offering to portions of our part-time populations at certain threshold of hours. All team members are eligible for a referral bonus plan, pre-paid legal assistance, product & appear discounts, and complimentary access to the Peloton digital app.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with Nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Peloton's dental plan covers up to $3000 of expenses.
Vision Benefits
Health Insurance Benefits
Peloton covers up to 90% of premiums for high deductible health plans.
Life Insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet Insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness Programs
Onsite Gym
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental Health Benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Retirement & Stock Options Benefits
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) Matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Child Care & Parental Leave Benefits
Child Care Benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous Parental Leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Remote Work Program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Family Medical Leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation & Time Off Benefits
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Team Members receive 48 hours of sick time up front.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational Clubs
Relocation Assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness Subsidies
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home Office Stipend for Remote Employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Professional Development Benefits
Tuition Reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Diversity Program
Promote from within
Continuing Education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.

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